Patient Reviews

Reviews for Arlington Location

Our specialists at Cross Timbers ENT are some of the best in North Texas. We strive to provide first-rate, patient care for the entire family — no matter how small or great the need. Many of our patients have been with us for years and shared their experiences online. We invite you to read through our patient reviews to learn more about us.

Filter158 Reviews  
5.0
DAPI
Review from G.H.  |  Source: Google  |  Jan 06, 2023

Marsha was amazing. She took great care of my needs and was very responsive to my questions and was quick to provide information. I have never been treated so well. She deserves a huge raise! More

5.0
DAPI
Review from T.C.  |  Source: Google  |  Dec 17, 2022

We searched for a place where my son could see what was going on with his allergies and what to do next. From the beginning they have all been awesome. They keep it real and make you feel at home and comfortable. We were able to see what he was allergic to and he's on a program to help get his allergies under control. Could not be more happy. You won't be disappointed. More

5.0
DAPI
Review from L.M.  |  Source: Google  |  Dec 17, 2022

Marsha was very helpful and I enjoyed talking to her about my sons surgery. More

5.0
DAPI
Review from D.B.  |  Source: Google  |  Nov 15, 2022

The whole staff in the office are caring and amazing More

5.0
DAPI
Review from M.B.  |  Source: Google  |  Nov 04, 2022

My name is Maureen Bastian, I cannot praise Dr. Wu enough. I have suffered for years with sinus headaches, swelling, pain and no one has ever really given me an answer except I’m gonna keep testing see what you’re allergic to here take some pills. I was told I had a deviated septum and that was it. When I met Dr. Wu he was like why haven’t you taken care of this deviated septum, I told him I had no idea I was supposed to. I now can breathe, my sinuses Are not swelling. Usually on cloudy days with the barometric pressure I suffer. I have not had that experience since my surgery. Dr. Wu thank you so much for giving me the relief that I have suffered with for over 40+ years, I highly highly recommend him & his staff, Also the staff is absolutely wonderful at all his locations. His nurse is outstanding. Thank you everyone at Crossed Timbers ENT, Sincerely, Mrs Bastian More

5.0
DAPI
Review from S.P.  |  Source: Google  |  Nov 04, 2022

They have been the absolute best. Thanks Dr. Cho and Marsha More

5.0
DAPI
Review from S.Z.  |  Source: Google  |  Oct 28, 2022

Great place to go, everyone is so nice and helpful. Thank you for all you do. More

5.0
DAPI
Review from B.R.  |  Source: Google  |  Oct 28, 2022

Love Dr. Leffingwell's ENT office. Marsha did a great job getting in touch with me and scheduling my surgery. Very approachable, thorough and professional while still being warm and friendly! More

5.0
DAPI
Review from D.C.  |  Source: Google  |  Oct 26, 2022

Staff is very nice and helpful! More

5.0
DAPI
Review from A.R.  |  Source: Google  |  Oct 26, 2022

Dr. Shellenburger is awesome! So friendly and informative. My procedure was flawless. More

5.0
DAPI
Review from T.S.  |  Source: Google  |  Oct 24, 2022

My son got ear tubes placed by Dr. Shellenberger, and we had a great experience. The whole staff is professional and helpful. More

5.0
DAPI
Review from J.F.  |  Source: Google  |  Oct 21, 2022

Dr. Wu is Great, this Arlington location is clean and office is very friendly! Love Cross Timbers More

5.0
DAPI
Review from M.P.  |  Source: Google  |  Oct 21, 2022

Very helpful & professional staff More

5.0
DAPI
Review from J.W.  |  Source: Google  |  Oct 18, 2022

Dr Cho is very efficient and friendly. Never a long wait and the front desk is always pleasant More

5.0
DAPI
Review from L.Z.  |  Source: Google  |  Oct 17, 2022

Great service More

5.0
DAPI
Review from L.R.  |  Source: Google  |  Oct 14, 2022

I was greeted very warmly and was kept updated on my appointment time to enter the exam room. More

5.0
DAPI
Review from J.A.  |  Source: Google  |  Oct 14, 2022

Love the energy!!! Everyone was very helpful! More

5.0
DAPI
Review from B.G.  |  Source: Google  |  Oct 14, 2022

Very friendly. More

5.0
DAPI
Review from F.R.  |  Source: Google  |  Oct 14, 2022

Dr Wu is the best. I've been seeing him since he was in Keller. We're so happy to have found him again. I have referred 2 patients to him. More

5.0
DAPI
Review from C.S.  |  Source: Google  |  Oct 11, 2022

Great services. Jennifer was awesome. More

5.0
DAPI
Review from J.R.  |  Source: Google  |  Oct 10, 2022

Amazing Service More

5.0
DAPI
Review from D.R.  |  Source: Google  |  Oct 10, 2022

Awesome service! More

5.0
DAPI
Review from B.C.  |  Source: Google  |  Oct 07, 2022

The staff is always so friendly, and made things go really smoothly when my son had to get tubes placed. More

5.0
DAPI
Review from D.L.  |  Source: Google  |  Oct 07, 2022

Great service one of the best i have ever gone to . More

5.0
DAPI
Review from T.B.  |  Source: Google  |  Oct 07, 2022

Awesome, fast and friendly staff! I would recommend this office highly! More

5.0
DAPI
Review from L.S.  |  Source: Google  |  Oct 07, 2022

Great staff. In and out in less than an hour. Dr was great! Very informative. More

5.0
DAPI
Review from J.J.  |  Source: Google  |  Oct 06, 2022

Awesome staff. Extremely professional. More

5.0
DAPI
Review from A.E.  |  Source: Google  |  Oct 05, 2022

I love this Place!!! All 3 of my daughters have had to come here and they are always so helpful. I drive over 30 mins to get here! Great service! More

5.0
DAPI
Review from M.S.  |  Source: Google  |  Oct 05, 2022

I’ve been coming here since I needed my tonsils removed in 2020. From start to finish Dr. Cho and her staff were top notch and listened 100% of the time. I now am being seen for allergies and had a skin test to see what bothers my allergies. Once they found that out I come in for immunotherapy regularly and will continue to do so for a few years to hopefully breath better in the long run! Everyone has always been pleasant each time I’ve had an encounter and timely in their responses! Plus I love the reminder system, helps a busy body like me stay accountable. More

5.0
DAPI
Review from S.  |  Source: Google  |  Oct 04, 2022

I had a great experience at this office. Abigail and Breanna we super nice and Dr Shellenberger was very nice and thorough. More

5.0
DAPI
Review from J.W.  |  Source: Google  |  Oct 04, 2022

The staff is friendly and my doctor is caring and concerned about her patients. More

5.0
DAPI
Review from S.G.  |  Source: Google  |  Oct 03, 2022

This office is is awesome the staff is amazing!! My daughter has been seeing Dr. Schellenberger since December. Great bedside manner it's very easy to talk to him. His PA Jennifer is awesome too 😍 More

5.0
DAPI
Review from W.H.  |  Source: Google  |  Oct 03, 2022

Friendly staff. Very good visit with Dr. The ladies at the front desk, Breanna, Abigail and Kristina were all very helpful and friendly with checking in and out for appointment. More

5.0
DAPI
Review from S.M.  |  Source: Google  |  Sep 30, 2022

They are always making sure I'm comfortable. ☺️ More

5.0
DAPI
Review from D.L.  |  Source: Google  |  Sep 30, 2022

Absolutely Wonderful very friendly staff and doctors very polite and professional I would highly recommend thank you cross Timbers More

5.0
DAPI
Review from T.E.  |  Source: Google  |  Sep 27, 2022

Dr. Cho and Margo the audiologist are excellent. More

5.0
DAPI
Review from J.K.  |  Source: Google  |  Jun 28, 2022

Great Communication. More

5.0
DAPI
Review from J.K.  |  Source: Google  |  Jun 21, 2022

Great Communication. More

5.0
DAPI
Review from J.S.  |  Source: Google  |  May 13, 2022

Marsha took care of scheduling my surgery, pre op, and post op appointments. I made mention that I work 6am to 3pm so, without me having to even ask, all my pre op and post op appointments were made to accommodate my work schedule. More

5.0
DAPI
Review from Y.A.  |  Source: Google  |  May 06, 2022

After almost 3 years of my son being on allergy medication I decided to search for a Specialist and found Cross Timbers ENT. Dr. Cho is the doctor to has help my son and was able to figure out immediately that my son has zero allergies and the thing that has been causing all those allergy type symptoms are his adenoids. We agreed go having surgery, Marsha has been assisting us with the surgery process, scheduling and finances which was done in more then a timely manner, its only been one month since we visit Dr. Cho and we are already on our way to surgery next week. Everyone in the office has made my son feel safe and comfortable. Great Doctors, Awesome staff and definitely recommend this facility!!!! More

5.0
DAPI
Review from C.V.  |  Source: Google  |  Apr 29, 2022

Cross Timbers has been the best specialist office that I have been able to find for my mom in a long time. I took her to see Dr. Wu and Dr. Margo since she has been having problems hearing and from the time we came into the office our experience was excellent. The receptionist Mikenzy was very sweet and helpful. She warmly greeted us as soon as we came in and didn’t mind helping mom with paperwork. Dr. Wu and his nurse listened to our concerns and helped us figure out what we needed to do moving forward with hearing aids. Dr. Margo was very nice as well when we saw her for the actual hearing aids appointment. My mom can hear fairly well thanks to all of their help. I will recommend this place to all of our family, friends and neighbors. More

5.0
DAPI
Review from S.P.  |  Source: Google  |  Feb 18, 2022

The office staff and doctors are amazing at Cross Timber’s ENT! Dr. Cho is amazing! I definitely recommend them for all ENT needs! More

5.0
DAPI
Review from J.P.  |  Source: Google  |  Feb 15, 2022

Great place and fabulous lady’s at front desk! More

5.0
DAPI
Review from M.S.  |  Source: Google  |  Feb 15, 2022

Very nice facility with a friendly and professional staff. Appointments were available without a long wait. Allergy shot injections were painless. More

5.0
DAPI
Review from N.L.  |  Source: Google  |  Feb 15, 2022

Highly Recommend! I’d struggled with chronic recurring sinus infections for a few months. Thankful a friend recommended Dr.Shellingburger. I had sinus surgery after a through examination and it’s been life changing. Don’t struggle with allergy infections, find out what the root of the problem is. Friendly staff and nurses! Always a pleasant visit!! More

5.0
DAPI
Review from A.S.  |  Source: Google  |  Feb 11, 2022

Marsha C (Surgery Scheduling Coordinator) gave me the best customer( patient) service I've ever had. She is great at what she does. Thank you for all your help. More

5.0
DAPI
Review from J.B.  |  Source: Google  |  Jan 31, 2022

Dr. Leffingwell is a 5 star physician of the highest order More

5.0
DAPI
Review from J.M.  |  Source: Google  |  Jan 29, 2022

Dr. Leffingwell and his staff are Professionals. They quickly worked me in, diagnosed the problem, and explained everything. I started all prescriptions within 2hrs of the appointment which fixed me up in a week. Thank you! More

5.0
DAPI
Review from R.G.  |  Source: Google  |  Jan 29, 2022

Haven't had my surgery yet, but the office, and especially Marsha were very nice and helpful. More

5.0
DAPI
Review from D.H.  |  Source: Google  |  Dec 19, 2021

Cross Timbers and Marsha are very helpful. She worked hard to move things around to get me in by the end of the year and is very good a communicating everything. More

5.0
DAPI
Review from D.H.  |  Source: Google  |  Dec 17, 2021

Cross Timbers and Marsha are very helpful. She worked hard to move things around to get me in by the end of the year and is very good a communicating everything. More

5.0
DAPI
Review from E.  |  Source: Google  |  Nov 19, 2021

I highly recommend Cross Timbers ENT office. Very friendly and professional staff. They genuinely care about your well being. More

5.0
DAPI
Review from B.P.  |  Source: Google  |  Nov 14, 2021

Very professional and effective More

5.0
DAPI
Review from A.S.  |  Source: Google  |  Nov 14, 2021

From the front desk staff, Physicians Assistant, Dr. Leffingwell to Marsha in scheduling our experience was exceptional for a pediatric patient. Quick appointment and scheduling of surgery. Surgery was a seamless experience with a great team. Highly recommend. More

5.0
DAPI
Review from J.D.  |  Source: Google  |  Nov 05, 2021

Jen is always so warm & welcoming!! 10/10 experience with my allergy shots every week. All staff at cross timber Mansfield is great! Dr. Leffingwell listened to my issues I’ve been having with my sinuses and now I am able to breathe better than ever before. I highly recommend this place!! More

5.0
DAPI
Review from A.S.  |  Source: Google  |  Oct 22, 2021

I love coming to Cross Timber. Everyone is very friendly and professional. Dr. Wu is knowledgeable and very helpful when it’s come to our appointment. I would definitely recommend this facility to anyone. More

5.0
DAPI
Review from E.  |  Source: Google  |  Oct 21, 2021

I highly recommend Cross Timbers ENT office. Very friendly and professional staff. They genuinely care about your well being. More

5.0
DAPI
Review from C.R.  |  Source: Google  |  Oct 08, 2021

They were able to work my mother in on short notice and now she wants to switch to this office!! Professional staff! Personable and attentive. MacKenzi and Sonia were AWESOME! Thanks Crosstimbers! More

5.0
DAPI
Review from J.G.  |  Source: Google  |  Oct 01, 2021

Dr. Chao and her front desk assistants were so nice and kind. They gave me great service as well.👍 More

5.0
DAPI
Review from K.L.  |  Source: Google  |  Sep 29, 2021

I’ve recommended Cross Timbers ENT to my closest friends after receiving hands down the best care, surgery and follow up from both Dr. Leffingwell and their PA Jason! Also shout out to Leslie for the amazing help addressing my allergies too! This group is truly second to none and the best in DFW! More

5.0
DAPI
Review from B.  |  Source: Google  |  Sep 28, 2021

Highly recommended ENT office. I recently had sinus surgery by Dr. Wu and can breathe so much better. Currently I’m doing weekly allergy shots with Jen Taylor and the process has been easy and painless. More

5.0
DAPI
Review from J.L.  |  Source: Google  |  Sep 21, 2021

So far everything is going well. More

5.0
DAPI
Review from M.M.  |  Source: Google  |  Sep 19, 2021

Dr. Cho is the only ear Doctor who has been able to fix not only my ear, but my hearing issues as well. If you have a difficult case, I very strongly recommend Dr. Cho. More

5.0
DAPI
Review from M.M.  |  Source: Google  |  Sep 16, 2021

Dr. Cho is the only ear Doctor who has been able to fix not only my ear, but my hearing issues as well. If you have a difficult case, I very strongly recommend Dr. Cho. More

5.0
DAPI
Review from L.  |  Source: Google  |  Sep 02, 2021

I have had multiple appointments and will be having surgery with this practice. I have seen both Dr. Wu and Dr. Cho and they have both been very helpful, kind, and explanatory about what they find. Everyone acts with professionalism but is still very warm and welcoming. I would recommend the practice. More

5.0
DAPI
Review from D.J.  |  Source: Google  |  Aug 19, 2021

This office has really helped me with my sinuses from this past year. My sinuses started as acute, but took a bad turn to chronic and I suffered for almost a year dealing with extremely bad sinus headaches and pressure to my head. I visited another popular ENT office in Dallas, but they were not as empathetic as Cross Timbers ENT and it seemed as if they wanted to rush a traditional surgery on me because I have a slight deviated septum. After consultation with Dr. Allis Cho, she was very empathetic and provided options that would help my sinuses. She performed "Balloon Sinusplasty" and it has improved my sinuses tremendously. I am sleeping better now and I don't have the terrible headaches that I use to have. I am almost fully recovered from the surgery and the improvement of my sinuses are already showing. I am SO grateful for the staff and Dr. Cho at Cross Timbers ENT and plan to make her my primary ENT doctor from now on. :) More

5.0
DAPI
Review from D.J.  |  Source: Google  |  Aug 05, 2021

This office has really helped me with my sinuses from this past year. My sinuses started as acute, but took a bad turn to chronic and I suffered for almost a year dealing with extremely bad sinus headaches and pressure to my head. I visited another popular ENT office in Dallas, but they were not as empathetic as Cross Timbers ENT and it seemed as if they wanted to rush a traditional surgery on me because I have a slight deviated septum. After consultation with Dr. Allis Cho, she was very empathetic and provided options that would help my sinuses. She performed "Balloon Sinusplasty" and it has improved my sinuses tremendously. I am sleeping better now and I don't have the terrible headaches that I use to have. I am almost fully recovered from the surgery and the improvement of my sinuses are already showing. I am SO grateful for the staff and Dr. Cho at Cross Timbers ENT and plan to make her my primary ENT doctor from now on. :) More

5.0
DAPI
Review from R.B.  |  Source: Google  |  Jul 28, 2021

I highly recommend Dr. Shellenberger and the assistant Candice. The office was fantastic from the moment I walked in. I got my paperwork done and was already called back 10 minutes before my appointment. They were thorough and made sure I understood everything. More

5.0
DAPI
Review from M.R.  |  Source: Google  |  Jul 08, 2021

The staff is very friendly. I was taken back to be seen fairly quickly and my visit was short and sweet. I was in an out within an hour maybe a little less. I was kept very informed and they are quick to reply to phone calls. More

5.0
DAPI
Review from P.H.  |  Source: Google  |  Jun 19, 2021

Friendly staff, Marsha was wonderful getting me to the proper depts. for assistance. Greatly appreciate her immense help. She made the scheduling of my surgery a very pleasant and hassle free one. Victoria Prado More

5.0
DAPI
Review from P.H.  |  Source: Google  |  May 26, 2021

Friendly staff, Marsha was wonderful getting me to the proper depts. for assistance. Greatly appreciate her immense help. She made the scheduling of my surgery a very pleasant and hassle free one. Victoria Prado More

5.0
DAPI
Review from J.B.  |  Source: Google  |  Apr 04, 2021

Had my tonsils removed and Dr Cho was amazing and the office was always there to answer questions and help when I needed answers. Marsha was quick and efficient and very helpful. Thank you for your help during this long and painful recovery. More

5.0
DAPI
Review from C.G.  |  Source: Google  |  Apr 04, 2021

I have nothing but good words to say about Cross Timbers. We started the process for my son last year before COVID. Then COVID hit and everything was put on hold. Here we are in 2021 and they picked back up and have skipped a beat. Marsha has been the best at scheduling and answering any questions. Looking forward to my sons future hopefully with less sick days. More

5.0
DAPI
Review from H.S.  |  Source: Google  |  Mar 19, 2021

Dr. Wu and the entire team have been so great. I cannot thank them enough for helping me with my health problems. I am so glad that I found them. All the nursing staff is so nice and always make you feel comfortable. I highly recommend them. More

5.0
DAPI
Review from M.C.  |  Source: Google  |  Mar 19, 2021

I have great experience doctor was very Humble . Experienced listens patiently And excellent behavior. More

5.0
DAPI
Review from L.A.  |  Source: Google  |  Mar 19, 2021

One of my best office visits with a doctor despite having to wait a long time which is unavoidable sometimes at a doctors office. Thorough, can tell she is actively thinking about the patient and diagnosing as opposed to other doctors that just make up their mind about what they’re willing to do before going into the room. More

5.0
DAPI
Review from E.  |  Source: Google  |  Mar 19, 2021

I had a sleep apnea surgery and everything went smooth and I feel 100% better. Dr. Shellenberger is amazing More

5.0
DAPI
Review from M.G.  |  Source: Google  |  Mar 19, 2021

I enjoyed my visit at Cross Timbers and my doctor Eric and the ENT. They were very patient, not in a hurry, wanting to understand my hearing problem and explained everything throughly to me. I have a lot of confidence in them and so excited to get my hearing aids, they assured me that I will be amazed at how well I will be able to hear! More

5.0
DAPI
Review from V.W.  |  Source: Google  |  Mar 19, 2021

Always a nice experience. Staff is professional, educated and polite! Will continue to be seen as a patient at Cross Timbers for years to come! Mariah Wilson is my Favorite 😷! More

5.0
DAPI
Review from J.W.  |  Source: Google  |  Mar 04, 2021

very accommodating More

5.0
DAPI
Review from M.C.  |  Source: Google  |  Feb 04, 2021

I have great experience doctor was very Humble . Experienced listens patiently And excellent behavior. More

5.0
DAPI
Review from B.B.  |  Source: Google  |  Feb 04, 2021

Answers all my questions and all are very friendly! More

5.0
DAPI
Review from M.C.  |  Source: Google  |  Jan 04, 2021

Everyone here is super kind and professional! There are great social distancing rules in place here so no worries about that. After just one appointment I can say Dr. Wu is very knowledgeable and genuinely cares about his patients. More

5.0
DAPI
Review from S.G.  |  Source: Google  |  Jan 04, 2021

Marsha Christensen was a BLESSING to my husband due to his work schedule. She did an awesome job to find him a date to hv his surgery ASAP 🙏🏼 Recommend this facility very highly 💙 staff is awesome More

5.0
DAPI
Review from J.  |  Source: Google  |  Jan 04, 2021

Very friendly and caring staff! More

5.0
DAPI
Review from S.F.  |  Source: Google  |  Jan 04, 2021

Thank you for your courteous pleasant and quick service and showing me with certainty that I’m fine. More

5.0
DAPI
Review from R.J.  |  Source: Google  |  Dec 08, 2020

Dr. Wu is amazing and very caring. He showed compassion and concern for my condition. I did my research on goggle searching for a doctor before I scheduled my appointment and he was by far the best doctor that stood out to me. Thank you so much for your care!!! More

5.0
DAPI
Review from J.G.  |  Source: Google  |  Dec 08, 2020

Jennifer Taylor is a consummate professional and I appreciate her expertise and help with my allergies! More

5.0
DAPI
Review from C.G.  |  Source: Google  |  Dec 04, 2020

Always pleasant More

5.0
DAPI
Review from A.N.  |  Source: Google  |  Dec 04, 2020

BEST ENT DOCTORS IN THE DFW ! More

5.0
DAPI
Review from G.J.  |  Source: Google  |  Dec 04, 2020

Excellent bedside manors. Very nice and friendly personality. More

5.0
DAPI
Review from H.S.  |  Source: Google  |  Oct 04, 2020

Dr. Wu and the entire team have been so great. I cannot thank them enough for helping me with my health problems. I am so glad that I found them. All the nursing staff is so nice and always make you feel comfortable. I highly recommend them. More

5.0
DAPI
Review from Y.P.  |  Source: Google  |  Oct 04, 2020

Office is very friendly and showed concerned with with my situation and acted on it. They have been able to accommodate me and provide me with answers pretty quickly. More

5.0
DAPI
Review from T.S.  |  Source: Google  |  Oct 04, 2020

The doctors & staff have consistently cared for both my children with the best care, listening to my concerns, evaluating the best solutions, and making sure that treatments are safe and effective. More

5.0
DAPI
Review from M.M.  |  Source: Google  |  Oct 04, 2020

Excellent physicians/surgeons & warm staff who actually care about the patients!! More

5.0
DAPI
Review from R.G.  |  Source: Google  |  Oct 04, 2020

I have been going to Cross Timbers for a few months. I initially made an appointment because I was getting ear infections constantly. Dr. Shellenberger is incredibly thorough, he listened to every single thing I said and did everything in his power to help. Ultimately he decided I need to have surgery to fix my deviated septum. I have been so anxious about having to have surgery but his entire team is amazing. I am scheduled for October 1st. His surgery scheduled Deb has been so kind. She got me scheduled on the day that works the absolute best for me. I highly recommend this office. The entire office staff is so nice, and Dr. Shellenberger is so detailed at every visit. Even follow ups. I can’t say enough good things about the entire office. From the moment you walk into the door until the moment you leave, every single person is kind and helpful. Highly recommend!! More

5.0
DAPI
Review from L.A.  |  Source: Google  |  Sep 04, 2020

One of my best office visits with a doctor despite having to wait a long time which is unavoidable sometimes at a doctors office. Thorough, can tell she is actively thinking about the patient and diagnosing as opposed to other doctors that just make up their mind about what they’re willing to do before going into the room. More

5.0
DAPI
Review from K.W.  |  Source: Google  |  Sep 04, 2020

I have been a patient for many years! I have always be treated with respect here. Enjoy the Doctor and staff every visit . They are kind and definitely know their job. I will always remain a patient and thank you for your continued care . More

5.0
DAPI
Review from D.J.  |  Source: Google  |  Sep 04, 2020

I would recommend this place. All staff was very respectful and the doc answered all my questions and was not trying to rush me out the door. More

5.0
DAPI
Review from C.R.  |  Source: Google  |  Sep 04, 2020

The procedure was as painless as allergy testing can be. The nurse who conducted the test was friendly and knowledgeable. More

5.0
DAPI
Review from S.M.  |  Source: Google  |  Sep 04, 2020

Never a long wait, always get professional attention to concerns More

5.0
DAPI
Review from M.B.  |  Source: Google  |  Sep 04, 2020

Very responsive team from the receptionist, MA, MD and Office Manager. They made sure all of my questions were answered and followed up promptly on scheduling surgery and follow up appointments. This is a very efficient and professional medical team. I really felt they wanted to earn my business and my trust. I can't say that I've ever had such a great experience at any doctor's office. More

5.0
DAPI
Review from V.W.  |  Source: Google  |  Sep 04, 2020

Always a nice experience. Staff is professional, educated and polite! Will continue to be seen as a patient at Cross Timbers for years to come! Mariah Wilson is my Favorite 😷! More

5.0
DAPI
Review from T.M.  |  Source: Google  |  Sep 04, 2020

Always thorough, kind and upbeat. I’m confident in Dr. Shellenburger’s judgement and appreciate his staff’s professionalism. More

5.0
DAPI
Review from D.  |  Source: Google  |  Aug 21, 2020

Very knowledgeable and treated so kind. Staff was awesome! Dr was great!! More

5.0
DAPI
Review from E.  |  Source: Google  |  Aug 04, 2020

I had a sleep apnea surgery and everything went smooth and I feel 100% better. Dr. Shellenberger is amazing More

5.0
DAPI
Review from M.R.  |  Source: Google  |  Aug 04, 2020

Went in because my 16 year old was experiencing some discomfort in one ear. Office is very clean and well maintained. Staff was awesome, everyone was very professional and nice. Dr Cho was no different, professional and very knowledgeable. She took care of some ear wax blockage (because he had a lot of it pushed too far back in the one ear after attempting to get it out himself) and he felt so much better after it was done. Would definitely go back again if needed. More

5.0
DAPI
Review from M.G.  |  Source: Google  |  Aug 04, 2020

I enjoyed my visit at Cross Timbers and my doctor Eric and the ENT. They were very patient, not in a hurry, wanting to understand my hearing problem and explained everything throughly to me. I have a lot of confidence in them and so excited to get my hearing aids, they assured me that I will be amazed at how well I will be able to hear! More

5.0
DAPI
Review from D.R.  |  Source: Google  |  Aug 04, 2020

Dr. Shellenberger has great doctor to patient manner. The staff also very courteous and pleasant, and great locale in the metroplex. Thank you for taking care of me Cross Timbers. More

5.0
DAPI
Review from L.E.  |  Source: Google  |  Jul 04, 2020

I had a great experience at this office. Doctors and staff were friendly and helpful. More

5.0
DAPI
Review from S.  |  Source: Google  |  Jul 04, 2020

Always get me in when needed. Dr. Shellenberger is an excellent doctor and always listens to what I have to say and makes the right diagnosis. Would definitely recommend him. More

5.0
DAPI
Review from M.H.  |  Source: Google  |  Jul 04, 2020

The staff are very friendly and knowledgeable. The a doctors don’t make surgical recommendations unless it’s necessary. I love this place! More

5.0
DAPI
Review from J.R.  |  Source: Google  |  May 08, 2020

Dr Wu is the first Dr to call me personally before a procedure and that really helps ease the nerves . And my son had adenoidectomy and tonsillectomy today in Mansfield Dr Wu's bed side manner 2nd to none. And he came out after the procedure and talked to us again it helped ease my nerves. This guy genuinely cares,Dr Wu will be our ENT for aslong as he works in DFW.Highly recommend to anyone and everyone needing a ENT . Thank you Dr Wu and cross timbers. More

5.0
DAPI
Review from R.B.  |  Source: Google  |  May 04, 2020

I've had nothing but a great experience thus far. Not only did they discuss & care for my ongoing chronic sinus infections by ordering a sinuplasty, but they did in in-office MRI of my sinuses, which was a huge plus. Also checked out my swallowing issue which turns out to my surprise that I have GERD. My thyroid goiders were examined too. They ordered a sleep study at a Very professional place ( easy process too) which allowed me to do an at-home sleep study. Nothing but goodness to say about Dr James Leffingwell & his entire staff. Very thorough, prompt processes for all above mentioned! Happy customer😁😁👍👍 More

5.0
DAPI
Review from J.O.  |  Source: Google  |  May 04, 2020

Excellent EN&T doctor. I highly recommend him!! More

5.0
DAPI
Review from L.C.  |  Source: Google  |  May 04, 2020

I’ve had nothing but positive experiences here. Dr.Cho performed a thyroid surgery on me years ago and to this day when I visit her she reminds me to get it examined every so often. Most recently, I scheduled a tonsillectomy surgery for my daughter with another pediatric provider and the staff’s lack of communication became too much for me to bear. I came back to Cross Timbers which I learned I should’ve stuck with from the start. An on going two week process with the other location was mostly completed in a quick phone call returned by Marsha the scheduler on the same day! She’s been very informative, helpful, and overall sincere. Thank you for caring for patients and alleviating the stress I once had about this upcoming procedure. I can’t say enough kind words. This place is great, check it out for yourself. More

5.0
DAPI
Review from B.H.  |  Source: Google  |  May 04, 2020

Wow, its was a nice experience, friendly knowledgeable staff, and Dr. Leffingwell found a solution that will work for me. More

5.0
DAPI
Review from L.B.  |  Source: Google  |  May 04, 2020

Staff and Dr. Leffingwell have a great sense of humo and courteous. I was very comfortable there. More

5.0
DAPI
Review from A.B.  |  Source: Google  |  May 04, 2020

Great staff and facility. Dr. Shellenberger is a true professional and took care of my little baby quite nicely!! More

5.0
DAPI
Review from P.P.  |  Source: Google  |  May 04, 2020

(Translated by Google) Very good doctors had a good experience, very nice ladies (Original) Muy buenos doctores tube una buena experiencia, muy amables las señoritas More

5.0
DAPI
Review from T.M.  |  Source: Google  |  May 04, 2020

Dr. Shellenberger and his staff is outstanding. I feel confident in his treatment and staff's care. More

5.0
DAPI
Review from D.L.  |  Source: Google  |  May 04, 2020

Always pleasant and helpful staff. I love Dr Shellenberger and Jennifer his PA. Highly recommend their services to anyone in need of an ENT. More

5.0
DAPI
Review from T.R.  |  Source: Google  |  May 04, 2020

Dr. James Leffingwell and his staff were great! Today was my first visit to their office but was made to feel as if I were a longtime patient of theirs. Unfortunately this type of treatment is no longer the norm, it was greatly appreciated and I look forward to future visits. More

5.0
DAPI
Review from S.D.  |  Source: Google  |  May 04, 2020

Dr cho I think she is great More

5.0
DAPI
Review from L.B.  |  Source: Google  |  May 04, 2020

Dr. Shellenberger and his staff are very caring. I was very well pleased. I highly recommend their services. More

5.0
DAPI
Review from D.R.  |  Source: Google  |  May 04, 2020

The staff and Dr. Wu were so professional and informative. More

5.0
DAPI
Review from T.P.  |  Source: Google  |  May 04, 2020

It was a good experience and the dr was very nice And she knew what she doing . More

5.0
DAPI
Review from D.L.  |  Source: Google  |  May 04, 2020

Very knowledgeable and treated so kind. Staff was awesome! Dr was great!! More

5.0
DAPI
Review from T.W.  |  Source: Google  |  May 04, 2020

Cross Timbers Ent Arlington Texas. . We traveled over four hours one way to get there. All of the staff treated me and my family with respect friendliness dignity, politeless helpfulness and accommodated me with my hearing and mobility impairment .I and my family were greeted warmly and they remembered me at my second visit. Really great staff Audiologists and Doctors. Dr Cho and Dr Ferrall If I could I would give more than five stars. They took care of insurance, paperwork and scheduled me as quickly and hassle free as they could.they not only did the Audiology testing scheduled diagnostic procedures lab work and gave my family and I detailed information about any and all testing and procedures and answered all our questions. .I definitely recommend them to everyone. More

5.0
DAPI
Review from V.H.  |  Source: Google  |  May 04, 2020

My experience was great! My Dr. was Dr. Leffingwell and he was really helpful! I’d definitely go back and, generally, I’m leery of ENTs. In the past, I’ve not had good experiences with ENTs. But he really helped me!! Can’t thank him enough! Hope he reads this or gets the message by some means. Thank you Dr. L! More

5.0
DAPI
Review from M.A.  |  Source: Google  |  May 04, 2020

Dr. Cho the entire staff at Cross Timbers ENT off Arbrook in Arlington are professional and provide outstanding services. More

5.0
DAPI
Review from A.S.  |  Source: Google  |  May 04, 2020

Dr. Shellenberger and the staff were very resoectful of my needs and provided me excellent service. I did not wait long to see the doctor. He also provided me several options for my issue. I am happy with the choice I made. More

5.0
DAPI
Review from B.F.  |  Source: Google  |  May 04, 2020

Cross timber ENT. First Class!! You won’t find a better group of people. From Dr. Shellenberger who is a really great doctor..... I didn’t know they made doctors that would actually text you personally!👍, to front office staff and nursing care crew. Elizabeth goes above and beyond and Mariah is the best in her profession...really nice, caring folks. My mother sees Dr. Shellenberger also and always has great things to say about them. Highly recommended. Sincerely, Bryan Frye Mansfield TX More

5.0
DAPI
Review from J.M.  |  Source: Google  |  May 04, 2020

Dr. Wu is very nice! More

5.0
DAPI
Review from M.M.  |  Source: Google  |  May 08, 2019

Amazing staff and doctors. I never have issues reaching any department and the doctors have amazing bed side manors. More

5.0
DAPI
Review from B.H.  |  Source: Google  |  May 04, 2019

Excellent diagnosis. This was the first surgery I had in many years and it went very well. Dr. Wu did a great job More

5.0
DAPI
Review from B.W.  |  Source: Google  |  May 04, 2019

Very professional and attentive to patient care. Great chair side manner. More

5.0
DAPI
Review from J.L.  |  Source: Google  |  May 04, 2019

After 2 months of seeing doctors, one after the other telling me that my hoarse voice was allergies, or maybe acid reflux. Getting multiple tests from thyroid ultrasounds, to intensive bloodwork and labs. I was at my lowest of lows, I had not been to work in two weeks because my voice was literally going away more and more everyday. I took it into my own hands and decided it was time to see an ENT. I saw Dr Shellenberger on Tuesday April 23rd. After finding that I had a VERY large cyst on my right vocal cord it was time for surgery. Deb was amazing at getting my surgery scheduled I kid you not two days later on the 25th. I was so nervous as this was an issue I had been dealing with for more than 4 months. I had literally no voice left and my only hope was Dr Shellenberger. Here I am one day after my throat surgery to remove the cyst. I could not be happier with the knowledge and care that I was given before, during, and after the surgery. I know this is just the beginning of the journey into getting my voice back but I was blessed to have such an amazing doctor and surgeon. Thank you Dr Shellenberger. I highly recommend Cross Timbers and especially Dr Shellenberger when it comes to this procedure. More

5.0
DAPI
Review from P.S.  |  Source: Google  |  May 04, 2019

They are ALWAYS very polite and courteous and they do their best to explain things in a way that you will understand. They seem to genuinely like their professions and give you their very best! More

5.0
DAPI
Review from J.A.  |  Source: Google  |  May 04, 2019

Staff, nurses and doctors have been great. I was really impressed at how patient they were and are, with all my questions. I have an ENT closer, but they are worth the drive, in my opinion. More

5.0
DAPI
Review from T.K.  |  Source: Google  |  May 04, 2019

She knows how to explain in detail what's going on and put you at ease. More

5.0
DAPI
Review from T.V.  |  Source: Google  |  May 04, 2019

Thanks to everyone we encountered at Cross Timbers ENT. Everyone was so helpful and cordial. Every time! Dad is a happy patient! THANK YOU! More

5.0
DAPI
Review from C.F.  |  Source: Google  |  May 04, 2019

Dr. Cho and her nurse are so nice to me and Dr. Cho is a wonderful doctor and I highly recommend her. More

5.0
DAPI
Review from O.W.  |  Source: Google  |  May 04, 2019

Wonderful polite staffers. In and Out service. Best in Texas. More

5.0
DAPI
Review from D.T.  |  Source: Google  |  May 04, 2019

Had a sinuplasty, deviated septum repaired, and polyps removed by Dr. Shellenberger at Cross Timbers ENT. After a lifetime of fights with monthly sinus infections, I am now 8 months clear from the surgery and haven't had a sinus infection yet. My quality of life has been changed by this doctor. Highly recommended. More

5.0
DAPI
Review from V.D.  |  Source: Google  |  May 04, 2019

Honestly amazing More

5.0
DAPI
Review from R.M.  |  Source: Google  |  May 04, 2019

We ❤️ Dr Wu! My five-year-old has been seeing him since she was 1. He has done multiple surgeries on her and he is great! He even did surgery on me when I needed it and the outcome was wonderful! He is also conservative with treatment if need be. More

5.0
DAPI
Review from Q.J.  |  Source: Google  |  May 04, 2019

Great place surgery on my nose went great if it wasnt for gr8 Sheniberger i would have cancer i love y'all THANK U SO MUCH LOVE QUANTELA More

5.0
DAPI
Review from N.Q.  |  Source: Google  |  May 04, 2018

(Translated by Google) My experience was very good and I recommend them. Dr. Shellenberger very good doctor. The work that stuck to my nose didn't hurt at all, and Michael his assistant was very attentive the whole time. Everyone was very kind. Thanks a lot (Original) Mi experiencia fue muy buena yo los recomiendo. El Dr. Shellenberger muy buen doctor. El trabajo que me iso en la nariz no me dolió nada, y Michael su asistente estuvo muy la pendiente todo el tiempo. Fuero muy amables todos. muchas gracias More

5.0
DAPI
Review from A.G.  |  Source: Google  |  May 04, 2018

The staff here respect your time and adhere to appointments very well. They communicate clearly about recommended treatments as well as anticipated costs. I felt that the physician was knowledgeable and skilled in his field. More

5.0
DAPI
Review from C.C.  |  Source: Google  |  May 04, 2018

Dr. Leffingwell was extremely helpful during the process of having my tonsils removed. Over a weekend he went out of his way to help me get a prescription refilled. Everyone at both offices were very understanding and knowledgeable. More

5.0
DAPI
Review from M.F.  |  Source: Google  |  May 08, 2017

Dr. Shellenberger recently did a tonsillectomy on our son. He had a great bedside manner and explained everything really well. His staff was extremely helpful as well. Our son did better than expected and we have Dr. Shellenberger to thank for that!! More

5.0
DAPI
Review from R.S.  |  Source: Google  |  May 04, 2017

The Nose bleeds stopped, very friendly. More

5.0
DAPI
Review from S.C.  |  Source: Google  |  May 04, 2017

Dr. Leffingwell is a wonderful doctor! He did surgery on my deviated septum & sinus cavities several years ago & since then I can breathe out of my nose & all but stopped my chronic sinus infections. I went to see him recently for a lump that appeared suddenly & for no reason. Having lost a parent to cancer, my first thought was it has to be something horrible to appear out of no where. Dr Leffingwell got me right in, looked at it, told me not to worry, & scheduled a CT scan. Went back today for results & just like Dr. Leffingwell had thought, it is nothing! I was so happy to hear the news but knew all along if it had of been anything I knew 100% I was in the best care. Dr Leffingwell is my true hero! Hats off to Kristen, Dr Leffingwell's right hand in my eyes, she is amazing, calming, & patient. Thank you Dr Leffingwell & Kristen for your professionalism & your positive demeanor! More

5.0
DAPI
Review from J.B.  |  Source: Google  |  May 04, 2016

Everyone was just so nice, They took the time to explain everything & to listen to what you as well. Will never go anywhere else More

5.0
DAPI
Review from K.W.  |  Source: Google  |  May 04, 2014

The service I have received at Cross Timbers ENT has been excellent! Dr. Leffingwell, Jason, Kristin and the front desk staff have done a professional and thorough job of seeing to my care for sleep apnea and other complaints. I can confidently recommend the Cross Timbers staff. More

5.0
DAPI
Review from T.S.  |  Source: Google  |  May 04, 2014

My first experience with Cross Timbers ENT was about 3 years ago. I went in for a routine check up for sinus troubles. After an MRI revealed an abnormality, it was handled promptly and effectively by Dr. Shellenberger. The staff was friendly, the service was professional, and I was impressed at the genuine concern expressed by the nurses and Dr. I would recommend Dr. Shellenberger for anyone looking for a quality ENT. More

5.0
DAPI
Review from N.T.  |  Source: Google  |  May 04, 2014

Dr. Shellenberger at Cross Timbers ENT has treated both of my sons for chronic ear infections, and most recently treated my daughter for chronic nose bleeds. His staff and professional bedside manner was outstanding for each of my children. I would highly recommend Dr. Shellenberger to anyone looking for an ENT doctor in the area. More

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