Reviews for Mansfield Location

My experience compared to other ENT doctors has been amazing, no complaints from me ! More

It has been wonderful. More

They were awesome Our apt was fast and they took good care of my son. They communicated everything to me in a way I understood Dr Opeoluwa Daniyan is very friendly, my son was very relaxed and allowed her to check his ears which he never allowed any one in the past bcos he is scared. The dr that did his hearing test was very nice. Honestly I have been to many ent in the past but I am pleased with the service I received today. It is true that it is hard to reach the front office. But everything else work perfect for a clinic. The staffs were very nice and welcoming. More

Excellent care and service More

The Doctor was great with our daughter Elsa. And very understanding to our concerns. Will return, Regards Anthony More

They were able to get me in to be seen quickly. The staff and Dr. Daniyan were very nice and helpful. I would highly recommend this facility. More

The staff is highly professional, the after-care follow up is top-notch, and Dr Wu listens to you- you can tell he truly cares. More

Dr. Daniyan was very patient and courteous to my elderly father. She was very thorough in cleaning his ears and discussing his hearing loss. More

Amazing level of professionalism from The entire staff! recommend this place highly More

Outstanding medical service. Very professional and timely in treating my grandson. More

Friendly office staff and through examination More

Such a friendly atmosphere! Dr. Opeoluwa Daniyan is so nice and explained everything very well. It isn’t fun to be losing my hearing but she is a delight to work with! More

Very professional... went in thinking that I was losing my hearing, in my right ear. Turns out I just needed a professional cleaning. More

I'm a first time patient and was very impressed with the staff and Dr. Daniyan. Everyone was professional and courteous. Dr. Daniyan and her assistant listened closely and seemd to be very thorough. Dr. Daniyan really put my mind at ease. More

Staff are very nice and helpful! More

Dr. Was very nice and knowledgeable. Took care of my daughter’s ear issue with ease. Highly recommended More

Very attentive and responsive and thorough More

Dr. Danyian and her staff were very friendly. She not only fit me in her schedule, but also took great care of me and made me feel comfortable and informed throughout the procedure. Highly recommended. More

Awesome office, staff and doctors. More

Great not 1 siñgle complaint beginning to end More

Very pleased with my visit More

Outstanding service, very knowledgeable about my situation enable me to feel I was in trusted hands. Thanks for seeing me on such short notice, keep doing what you're doing. More

Great service. More

Cross Timbers has helped me by being very friendly and accommodating. They make sure I receive the best service to allow me to improve my hearing and help me in any way they can. More

Everyone from the front desk staff to the doctor Schellenberger were all very friendly, professional, knowledgeable and caring. I would highly recommend this practice. Dixie More

Excellent service More

I absolutely love them. I go to see the allergist and do allergy shots. Everyone is so nice and they make me feel very comfortable. I don't like doctors but they make the process so easy. They also answer any question that I have and make sure I understand everything before I leave More

Cross Timbers is a wonderful place to go to- Dr. Wu, Jennifer Taylor, Kristina and Hallie all have wonderful personalities and are always so sweet. Their whole staff has always been kind and welcoming. Look no further when seeking and ENT office. More

Dr. Wu is a very understanding doctor and always is respectful of my time and schedule! He makes sure all my needs are met and is very accommodating! More

Great More

We enjoy having Dr. Shellenberger as our child’s ENT physician. He’s patient and has Great bedside manner. The office staff is good too. More

Great Staff!! Friendly!! & Helpful More

Great people, both at Midlothian and Mansfield, so far really good experience. More

Helpful staff and wonderful doctors More

Dr. Wu is a top notch provider. He did my in office procedure and it went exceptionally well. He was very informative and caring of my concerns prior to and after the procedure. I'm able to breathe normally again and for that, I am very thankful! More

I like the staff, everyone is nice, the doctors are all rated well & the place is clean. Truthfully I thought it was hard to reschedule for my allergy shots, but they said I needed to just needed to ask Jennifer and they Could fit me in. What a big relief bc I definitely feel it when I skip a week or two. More

Dr.'s Wu and Cho are fantastic More

Was referred to an ENT and chose Cross Timbers on Broad St in Mansfield. Everyone was so nice and Dr. Wu was wonderful as we were able to figure out my problem. More

I originally started with Cross Timbers for my husband’s tonsils and allergies. Then again for my daughters tongue tie. All of these were done with Dr. Luke Shellenberger he’s absolutely PHENOMENAL! (at the Mansfield office.) In talking with the staff I found out they have a 🗣 MEDSPA at the midlothian office! The ball has not been dropped on ANY level with this practice. At the Midlothian office the receptionist Angela is on her A game ALWAYS! Dr. L is a hoot and a fantastic dr! I went in there originally for Botox. I had Becky and Rebecca in there assisting him (both nurses and fun personalities) which was VERY nice and comforting. Most medspas do NOT have nurses, some places they’re not even MA’s which is ridiculous. After Botox I started doing other things to help with my face because I didn’t want fillers, so they gave me some other options. His Medspa “guru” (as I like to call her) is nurse Rebecca. She is so informative through the whole process and aftercare. EXCELLENT bedside manner. So far I’ve done Opus (which is plasma), Clearlift, and Harmony. I haven’t been disappointed with any of these results. Below is a (creepy) picture of me with my very first treatment results. I’m making the face so you can see where the Botox worked SO well on my forehead. We are working on wrinkles, lightening my freckles/age spots, and tightening. I can’t wait to see what the end results are! We have currently started working on my HORRIBLE scars on my arms from getting Brachioplasty. They also run specials every month which I’ve taken full advantage of!! :) The only thing I wish was different would be a separate entrance for MedSpa only but, to my knowledge this part of the practice is still growing so hopefully I’ll see it in the future! More

Dr. Shellenberger and the staff at Mansfield Cross Timbers ENT have been nothing be extremely professional. Highly recommended. More

Dr. Shellenberger and the staff at Mansfield Cross Timbers ENT have been nothing be extremely professional. Highly recommended. More

Friendly and knowledgeable - the staff and doctor thoroughly investigated my ear and jaw pain. I am glad to be moving toward a solution. More

Great experience! Shellenberger only did surgery when absolutely necessary! He gave me my life back! More

Great experience! Shellenberger only did surgery when absolutely necessary! He gave me my life back! More

I just wanted to thank Doctor Shellenberger and staff for your professional and friendly service. Especially, Mrs. Candice Hubbard for making sure I was talking care of. More

I put off going to an ENT for a long time because I was apprehensive about what to expect. My appointment was with Dr. Jonathan Wu and it was great. He was very attentive and thorough. More

Great Place to help with earache More

Been a patient of Dr. Shellenberger’s for several years now and I enjoy seeing him each time. He’s knowledgeable, down to earth and keeps it real. The rest of the office is great too and always makes ya feel welcome. 10/10 recommend! More

Restored my hearing after a sudden loss! I have nothing but praise for Dr. Leffingwell and his entire staff- skilled, professional, and kind. More

My son was referred by his doctor to this facility and so far they have quickly worked on getting him his x ray and allergy test done. So far they have been very friendly and no wait time. More

Dr. Shellenberger’s office is very nice. Not crowded at all and completely followed the CDC protocol for the COVID-19 virus. The office staff are very nice and friendly. Mariah, Dr. Shellenberger’s assistant, was impressive, thorough and made me feel very comfortable. Dr. Shellenberger was informative, thorough, and spoke to me in laymen’s terms which was a major help to understand my issues. I would definitely recommend Cross Timber’s ENT office, staff and doctor to anyone needing a Specialist. I left feeling very relieved and happy. More

This was my first visit at Cross Timber’s. From the moment I walked in, the staff were both friendly and professional. It was great filling out the “paper work” on the tablet. So much easier and quicker! Dr.Shellenberger was so informative and kind. I felt very comfortable during the appointment. If you need an ENT this is a great place! More

Dr. Schellenberger and his entire staff are amazing! I have been a patient of Dr. Schellenberger’s for several years and he has taken excellent car of me and my husband. The PA Jennifer is also amazing. They are very professional, kind and very thorough. They are never in a hurry and listen to all my health issues and answer all of my questions. They treat you like family! The front desk staff is very polite, friendly and vey kind. Medical assistants/nurse Mariah and Joslyn are the best! Everyone is great at this office and I feel very confident in the great care I receive at my appointments. If you need an ENT doctor, you will not find one any better than Dr. Schellenberger and his entire team! More

Great visit today with Dr. Shellenberger and Dr. Cho. Both were very thorough, giving me options on a path forward with issues I’m having. They discussed and answered questions about current meds and what may work better for me. I also did not have to wait long. More

I put off going to an ENT for a long time because I was apprehensive about what to expect. My appointment was with Dr. Jonathan Wu and it was great. He was very attentive and thorough. More

A+++ This is an outstanding practice, highly recommend! More

I just had a visit with Dr. Jonathan Wu today. He had one of the best bed side manners that I have ever experienced. He was very attentive and explained thoroughly the medical issue that I was dealing with, as well as the solution to how remedy it. The staff was also great and very friendly, and helped me through my first visitation at this office. More

Restored my hearing after a sudden loss! I have nothing but praise for Dr. Leffingwell and his entire staff- skilled, professional, and kind. More

Dr. Wu is an awesome doctor. I’m so glad that I was able to get in quickly. I would recommend him in a heartbeat to anyone who needs a ENT. He has a great bedside manner and the staff is amazing!!! More

A+++ This is an outstanding practice, highly recommend! More

They are very quick... so have a list of any potential questions you might have going into your appt. Several locations for easy appointment More

Abby worked sometime to get the referral for me to be able to make an appointment at CrossTimbers ENT. Right up to closing time. She got me the first available appointment next week. I'm happy and for a medical clinic like this would not expect an appointment this week, but am also surprised I got an appointment for next week. More

I cannot recommended Dr Shellenberger enough! Explain things perfectly and touched on each of my concerns! Waited a long time to find a Dr like him! 10/10 He was also able to take my tube out in just seconds, pain free! More

Very professional office! Physician and staff alike! Efficient and prompt. Look forward to working with them in the future. More

Great visit today with Dr. Shellenberger and Dr. Cho. Both were very thorough, giving me options on a path forward with issues I’m having. They discussed and answered questions about current meds and what may work better for me. I also did not have to wait long. More

Great prompt service... More

Dr Wu, Stephanie and all the dedicated team at Cross Timbers were absolutely Incredible. I had a wonderful experience from start to finish. More

Friendly front desk staff and nurses. Dr Shellenberger was on time but stayed to answer all my questions. I left with clear follow up. More

Everything is nice and clean and the staff is so friendly!!!!My husband is now gonna be a customer I recommend this establishment More

Staff is kind and Dr. Wu is very knowledgeable. More

Dr. Shellenberger’s office is very nice. Not crowded at all and completely followed the CDC protocol for the COVID-19 virus. The office staff are very nice and friendly. Mariah, Dr. Shellenberger’s assistant, was impressive, thorough and made me feel very comfortable. Dr. Shellenberger was informative, thorough, and spoke to me in laymen’s terms which was a major help to understand my issues. I would definitely recommend Cross Timber’s ENT office, staff and doctor to anyone needing a Specialist. I left feeling very relieved and happy. More

Dr. Wu is an awesome doctor. I’m so glad that I was able to get in quickly. I would recommend him in a heartbeat to anyone who needs a ENT. He has a great bedside manner and the staff is amazing!!! More

Scheduling was very easy and the front desk staff is friendly. I met with Dr. Wu and his PA, both were very kind as well as knowledgeable. I am glad I found Cross Timber’s and would highly recommend. More

I love Cross Timbers ENT. They are always so friendly and understanding. Their staff is kind, helpful, and attentive. I have been a patient for several years and will continue to use them in the future for my entire family!!! More

Stephany with a Y is so nice and funny and makes you feel good when talking to her. Dr. Wu helped me with my breathing problems and my headaches are gone. He is very kind and caring and listen to me. I recommend this place for anyone. More

The wait was short and Dr. Leffingwell was prompt. More

This was my first visit at Cross Timber’s. From the moment I walked in, the staff were both friendly and professional. It was great filling out the “paper work” on the tablet. So much easier and quicker! Dr.Shellenberger was so informative and kind. I felt very comfortable during the appointment. If you need an ENT this is a great place! More

Thorough and solved a 4 week ear infection after a couple of visits with other doctors. More

Staff is personable and efficient. They are prompt with appointment times. Stephany is extremely sweet & Dr Wu’s professionalism in making patients feel comfortable is second to none! More

I just had a visit with Dr. Jonathan Wu today. He had one of the best bed side manners that I have ever experienced. He was very attentive and explained thoroughly the medical issue that I was dealing with, as well as the solution to how remedy it. The staff was also great and very friendly, and helped me through my first visitation at this office. More

IDr Shellenberger and staff are considerate and friendly. He is professional, answers questions , and keeps on time.. More

Dr. Schellenberger and his entire staff are amazing! I have been a patient of Dr. Schellenberger’s for several years and he has taken excellent car of me and my husband. The PA Jennifer is also amazing. They are very professional, kind and very thorough. They are never in a hurry and listen to all my health issues and answer all of my questions. They treat you like family! The front desk staff is very polite, friendly and vey kind. Medical assistants/nurse Mariah and Joslyn are the best! Everyone is great at this office and I feel very confident in the great care I receive at my appointments. If you need an ENT doctor, you will not find one any better than Dr. Schellenberger and his entire team! More

The office staff were super at scheduling and checking me in. The audiologist was wonderful and caring. Dr. Cho was real the super hero. You can tell she’s very knowledgeable, caring, spends good time to listen and explain to you. She orders and does what it takes to help you. The time to wait is real short. I will definitely recommend this doctor and the office. More

The office staff were super at scheduling and checking me in. The audiologist was wonderful and caring. Dr. Cho was real the super hero. You can tell she’s very knowledgeable, caring, spends good time to listen and explain to you. She orders and does what it takes to help you. The time to wait is real short. I will definitely recommend this doctor and the office. More

Dr. Shellenberger was very kind to my 10 year old daughter while she felt nervous about getting her tonsils removed. he gave her a great memory of her tonsils after surgery was complete, definitely recommend. More

Dr. Shellenberger was very kind to my 10 year old daughter while she felt nervous about getting her tonsils removed. he gave her a great memory of her tonsils after surgery was complete, definitely recommend. More

Stephany with a Y is so nice and funny and makes you feel good when talking to her. Dr. Wu helped me with my breathing problems and my headaches are gone. He is very kind and caring and listen to me. I recommend this place for anyone. More

Dr. Shellenberger was very kind to my 10 year old daughter while she felt nervous about getting her tonsils removed. he gave her a great memory of her tonsils after surgery was complete, definitely recommend. More

I put off going to an ENT for a long time because I was apprehensive about what to expect. My appointment was with Dr. Jonathan Wu and it was great. He was very attentive and thorough. More

Dr Wu was awesome and knowledgeable. The MA was so rude and hushed me when talking. I was taken aback. I was already angry but when Dr Wu came in he was so professional. I would have given a 5 star but for the MA and front desk lady with severe cold. More

Great office! Highly recommend!! More

The staff is great I went to the one in Arlington Dr.Cho is awesome gets to the point immediately doesn’t guess at what wrong! I highly recommend them! More

Cross Timbers ENT hospital are hospitality king, their staffs and doctors are the best. More

The office staff were super at scheduling and checking me in. The audiologist was wonderful and caring. Dr. Cho was real the super hero. You can tell she’s very knowledgeable, caring, spends good time to listen and explain to you. She orders and does what it takes to help you. The time to wait is real short. I will definitely recommend this doctor and the office. More

Sudden and severe nosebleed addressed quickly and efficiently by Dr. Wu. Great, painless experience. Great nursing staff, too. More

I like this place very much, everyone was friendly and professional, I would definitely recommend. More

Cross Timbers is awesome. The front desk staff are incredibly kind. Dr. Wu is a wonderful ENT as he’s not only brilliant, but he always teaches me what’s going on with my ears. I never feel he’s in a rush and I always can tell that he has his patient’s best interest at heart. I don’t live close to Cross Timbers, but I still drive an hour to keep this doctor for all things ENT. If you are looking for an ENT, Dr. Wu is great. More

Dr. Wu was great, he sat and listened to what I had to say asked questions when needed and took the time to explain what steps he would be taking to find the issue. More

Went for a second opinion with Dr Lefingwell. Did not disappoint. More

My visit from beginning to end was very professional and informative. Dr. Wu took the time to explain what he will do once he receives the scan results. The best part was he assured me that my condition is easily fixed and was nothing about which I should be overly concerned. More

Efficient and professional. More

The staff is great I went to the one in Arlington Dr.Cho is awesome gets to the point immediately doesn’t guess at what wrong! I highly recommend them! More

Dr. Shellenburger's staff is friendly, patient, and courteous. Even the automated info on the phone is extremely helpful. Dr. S. himself is professional, brisk, and knowledgeable, but he does make sure that you understand your diagnosis and treatment plan. More

Dr. Leffingwell was absolutely amazing. His assistant was very professional. I had to switch doctors because the last one was terrible so I was nervous I didn’t want to be taken advantage of again. But those two guys changed my mind. They put me at ease. They have a lifelong patient now! Thank you!! More

Great staff very nice and polite. My appointment was at 8:05 but when they called my name of course I was in the restroom Lol but the lady in the front asked me to sit down they will call you back In a min I did. They didn’t call my name again till 8:50 I had to ask the front lady twice what was going on. Once they took me back it was very quick I waited more in the waiting room then in the back with the doctor he answered all my questions More

I highly recommend Dr. Wu. He put me at ease, and took the time to address all of my concerns. His staff is very professional as well. More

The doctor and staff are the best! I had a bunch of last minute paperwork that need to be addressed so I can go back to work. And it's like they stop everything they were doing to help me with my problem...I can't remember the last time I was treated like that! !! That's a feeling you can't beat!! More

Office staff was super friendly! Mariah was super sweet & personable & Dr Shellenberger was very professional & helpful. More

Dr.Wu is an amazing doctor. He was very personable with me and helped a lot with my fears of health anxiety. I appreciate him a lot and will see him continously. More

The office staff were super at scheduling and checking me in. The audiologist was wonderful and caring. Dr. Cho was real the super hero. You can tell she’s very knowledgeable, caring, spends good time to listen and explain to you. She orders and does what it takes to help you. The time to wait is real short. I will definitely recommend this doctor and the office. More

When you first go in you are met with the nicest receptionists and one of the nicest staff. The Dr. is very honest and upfront about whatever it is that you are going to see him about. Highly recommended. More

Everyone here was so professional and took the time to listen to me. Definitely telling my friends about this Doctor and staff. More

Very professional! Definitely recommended. More

The staff is very friendly and professional. Dr.Shellenburger is an amazing surgeon. He explains everything before and after surgery. More

The wait was short and Dr. Leffingwell was prompt. More

Front office was kind enough to make a change in appointment time to accommodate my change in work schedule. Dr. S. aways completes a thorough interview and examination of his patients. More

The staff is friendly and very helpful. Dr Shellenberger is great, he answered my questions and concerns. I would highly recommend them to anyone needing an ENT specialist. More

Amazing practice. Staff is very attentive. They make it easy to get ahold of them by many avenues and whatever is easiest for the patient. Dr Shullenberger is amazing and quickly accessed your struggles and works hard to fix them right the first time. Love them!!! More

I lost a great deal of hearing in a short amount of time and needed answers with solutions and this Dr gave me both. I highly recommend you visit them because everyone is very nice and professional. I'm grateful. Thank you More

Followed him to Mansfield/Arlington from Fort Worth for a reason. Love how quick, thorough and accommodating he is. Got into his office for an appointment within 3 days and my son is having surgery within a week of originally calling! Amazing service! More

Jennifer did a great job correcting my problem. She is very professional and one of the friendliest persons I know. More

Abby worked sometime to get the referral for me to be able to make an appointment at CrossTimbers ENT. Right up to closing time. She got me the first available appointment next week. I'm happy and for a medical clinic like this would not expect an appointment this week, but am also surprised I got an appointment for next week. More

I met with Jennifer, the PA at Cross Timbers, ENT and she answered all of my questions patiently and thoroughly! She explained my diagnosis and offered solutions that would be helpful. I love her and had a wonderful experience. More

Dr Woo is who i see for my ear he is awesome has me in and out in a few minutes... More

Everyone that I encountered were very cordial and professional. Thank you More

Staff was friendly and helpful. More

Fantastic experience. From Dr Wu to the office staff, everyone was wonderful More

Quick, courteous and friendly attention to my needs. More

Dr. Wu and his staff are great!! I would highly recommend him, I had to have sinus surgery and it went really well. Everyone in the Mansfield office is great to work and very personable. More

Staff was very welcoming and helpful. Dr Wu was easy to talk to and understanding. The only reason I'm giving 4 instead of 5 stars is because the bathroom is so far away from office More

Dr Leffingwell did a great job! More

No major issues. The only issues I have had is my prescriptions not being sent to pharmacy the first time and having to reach back out to make sure it's sent. This has happened twice. Everything else has went ok. More

The staff is very friendly and professional. Dr. Shellenberger answers all my questions and explained the diagnosis so that I'm able to understand and how he's going to proceed in treating me. More

Dr Wu was awesome and knowledgeable. The MA was so rude and hushed me when talking. I was taken aback. I was already angry but when Dr Wu came in he was so professional. I would have given a 5 star but for the MA and front desk lady with severe cold. More

Dr Wu was awesome and knowledgeable. The MA was so rude and hushed me when talking. I was taken aback. I was already angry but when Dr Wu came in he was so professional. I would have given a 5 star but for the MA and front desk lady with severe cold. More

Abby worked sometime to get the referral for me to be able to make an appointment at CrossTimbers ENT. Right up to closing time. She got me the first available appointment next week. I'm happy and for a medical clinic like this would not expect an appointment this week, but am also surprised I got an appointment for next week. More

Fantastic experience. From Dr Wu to the office staff, everyone was wonderful More

The staff is very friendly and professional. Dr. Shellenberger answers all my questions and explained the diagnosis so that I'm able to understand and how he's going to proceed in treating me. More

Great staff very nice and polite. My appointment was at 8:05 but when they called my name of course I was in the restroom Lol but the lady in the front asked me to sit down they will call you back In a min I did. They didn’t call my name again till 8:50 I had to ask the front lady twice what was going on. Once they took me back it was very quick I waited more in the waiting room then in the back with the doctor he answered all my questions More

Cross Timbers is awesome. The front desk staff are incredibly kind. Dr. Wu is a wonderful ENT as he’s not only brilliant, but he always teaches me what’s going on with my ears. I never feel he’s in a rush and I always can tell that he has his patient’s best interest at heart. I don’t live close to Cross Timbers, but I still drive an hour to keep this doctor for all things ENT. If you are looking for an ENT, Dr. Wu is great. More

The staff is friendly and very helpful. Dr Shellenberger is great, he answered my questions and concerns. I would highly recommend them to anyone needing an ENT specialist. More

My visit from beginning to end was very professional and informative. Dr. Wu took the time to explain what he will do once he receives the scan results. The best part was he assured me that my condition is easily fixed and was nothing about which I should be overly concerned. More

Front office was kind enough to make a change in appointment time to accommodate my change in work schedule. Dr. S. aways completes a thorough interview and examination of his patients. More

Dr Wu was awesome and knowledgeable. The MA was so rude and hushed me when talking. I was taken aback. I was already angry but when Dr Wu came in he was so professional. I would have given a 5 star but for the MA and front desk lady with severe cold. More

Service was quick and to the point. I ONLY GAVE 3 STARE CASUE I wish I had a little more time to get my thoughts togheter and ask more questions about the prognosis that I was given.... More

Service was quick and to the point. I ONLY GAVE 3 STARE CASUE I wish I had a little more time to get my thoughts togheter and ask more questions about the prognosis that I was given.... More

Very kind doctors and staff. Best ENT docs Ive encountered. Super happy with the patient care I’ve received. More

Service was quick and to the point. I ONLY GAVE 3 STARE CASUE I wish I had a little more time to get my thoughts togheter and ask more questions about the prognosis that I was given.... More

Service was quick and to the point. I ONLY GAVE 3 STARE CASUE I wish I had a little more time to get my thoughts togheter and ask more questions about the prognosis that I was given.... More

Service was quick and to the point. I ONLY GAVE 3 STARE CASUE I wish I had a little more time to get my thoughts togheter and ask more questions about the prognosis that I was given.... More

Great place, very professional More

Staff is great and very sweet to my baby (the patient). Would definitely recommend! More

Had a very good experience. Doctor and was very nice. More

Great doctors and staff!! More

Great first visit, staff was friendly and professional. I believe Dr Shellenberger actually wants to help unlike most practices I've visited. Overall great experience! More

Best medical sinus treatment anywhere More

I am a patient of Cross Timbers since 2012/13. I primarily see Dr. Shellenberger. Dr. Shellenberger is knowledgeable. He is quick to access symptoms for a diagnosis. Dr. Shellenberger always seems in a hurry. He has a “dry sense” of humor and I feel rushed when asking questions and get very quick answers without elaboration or without checking to see if comfortable or may want more explanation. I had the opportunity to see Dr. Wu for a procedure. I truly enjoyed his compassion/sense of humor/ and making sure comfortable -asking how felt during procedure. He sat and listened to questions or issues and spent time making sure to answer and put minds at ease. He also has a fun side to him with excellent bedside manner. More

Truly appreciate their prompt attention to my care! More

Very kind doctors and staff. Best ENT docs Ive encountered. Super happy with the patient care I’ve received. More

Great place, very professional More

Great place! I got my musician plugs here. :)) More

Its a great place, the Dr's, staff, are very courteous, the place its very nice and clean. More

Service was quick and to the point. I ONLY GAVE 3 STARE CASUE I wish I had a little more time to get my thoughts togheter and ask more questions about the prognosis that I was given.... More

Dr. Wu was so great at explaining the problem I was having with my ear, and he made me comfortable, even as he was vacuuming earwax out of my ear, lol. The office staff was very friendly and it was an easy in and out. I highly recommend this ENT group. More

Dr was patient, caring & thorough. More

Amazing customer service! I left a msg to set an appt. The office returned my call within the hour, but I missed the call. A pleasant young lady (I forgot her name😥) left a msg for me to call back. I returned the call and was assisted by Brenda KJ. She was polite, knowledgeable and exceptionally courteous. Excellent first time impression for the face of the company, customer experience is everything! Thank you Cross Timbers staff😊 More

Great visit More

I saw Dr. Shellenberger. He not only listened to me, he really eared me. This doctor nose his stuff. Got an outstanding staff that's always kind and willing to stick their neck out for me. More

Dr. Wu and everyone at the practice are so caring and kind. More

Dr Jonathan Wu and his staff went beyond their normal requirements to make me feel totally comfortable and at ease with my visit. I will continue to utilize Dr Wu’s services as needed. More

Dr. Shellenberger his PA Jennifer Nurses Michael and MariaH. This is a fantastic well run organization I feel fortunate to be a patient under their care and supervision More

Excellent service More

Excellent customer service from the time we walked in the office door. All the staff that we came in contact with was awesome. The doctor that assisted my 84 year old mother was so patient and gentle with her. This is my mom's new ear doctor for LIFE. Thank you Cross Timbers office. I will tell everyone how great you are. More

Wonderful staff. I didn't have to wait long. Doctor really took time to explain everything. I watched a young man find out his insurance did not pay as much as he thought they would. They worked with this man to help him pay this. More

Dr. Wu was awesome!!! He saw my sweet little guy and did great with him. He listened to all my concerns and let me participate in the care of my son. He suggested a plan that I am comfortable with and I trust him! He came highly recommended by my personal PCP and my pediatrician! I will definitely use him in the future, and would recommend him to friends or family!! More

Great and friendly staff. Dr. Shellenberger cured my infection that I had for 3 yrs!! More

I met with Dr Schellenberger's PA today, Jennifer. We had a very long talk about what is and what isn't, and what the near and hopefully distant future holds for me. I was extremely satisfied with her knowledge, and explanations. I can learn something everytime a doctor or a PA talks WITH me, more so than talking AT me. A very pleasant experience. RTC 1 year. More

Great first visit, staff was friendly and professional. I believe Dr Shellenberger actually wants to help unlike most practices I've visited. Overall great experience! More

I am a patient of Cross Timbers since 2012/13. I primarily see Dr. Shellenberger. Dr. Shellenberger is knowledgeable. He is quick to access symptoms for a diagnosis. Dr. Shellenberger always seems in a hurry. He has a “dry sense” of humor and I feel rushed when asking questions and get very quick answers without elaboration or without checking to see if comfortable or may want more explanation. I had the opportunity to see Dr. Wu for a procedure. I truly enjoyed his compassion/sense of humor/ and making sure comfortable -asking how felt during procedure. He sat and listened to questions or issues and spent time making sure to answer and put minds at ease. He also has a fun side to him with excellent bedside manner. More

Excellent customer service from the time we walked in the office door. All the staff that we came in contact with was awesome. The doctor that assisted my 84 year old mother was so patient and gentle with her. This is my mom's new ear doctor for LIFE. Thank you Cross Timbers office. I will tell everyone how great you are. More

Dr. Shellenberger his PA Jennifer Nurses Michael and MariaH. This is a fantastic well run organization I feel fortunate to be a patient under their care and supervision More

Amazing customer service! I left a msg to set an appt. The office returned my call within the hour, but I missed the call. A pleasant young lady (I forgot her name😥) left a msg for me to call back. I returned the call and was assisted by Brenda KJ. She was polite, knowledgeable and exceptionally courteous. Excellent first time impression for the face of the company, customer experience is everything! Thank you Cross Timbers staff😊 More

After years of not being able to breathe, I am excited to say I can now smell the roses! Dr. Shellenberger and the staff at Cross Timbers are so friendly and they take the time to answer your questions and address your concerns. More

This was the second visit the staff was friendly and very professional. Doctor Schellenberger is the best, he takes his time to explain what's happening with you and explains what the medication will correct. I recommend Cross Timbers highly. More

Dr. Shellenberger recently did a tonsillectomy on our son. He had a great bedside manner and explained everything very well. His staff was extremely helpful. Our son did better than expected and we have Dr. Shellenberger to thank for that. More

Dr. Shellenberger recently did a tonsillectomy on our son. He had a great bedside manner and explained everything very well. His staff was extremely helpful. Our son did better than expected and we have Dr. Shellenberger to thank for that. More

Dr. Shellenberger and his staff are helpful, friendly, and knowledgeable and I would highly recommend them for any ENT needs. They have provided my family with excellent care in both in patient and out patient situations. Dr. Shellenberger is an expert in his field. He brings great knowledge, skill and compassion to his patients. More

Dr. Shellenberger and his staff are helpful, friendly, and knowledgeable and I would highly recommend them for any ENT needs. They have provided my family with excellent care in both in patient and out patient situations. Dr. Shellenberger is an expert in his field. He brings great knowledge, skill and compassion to his patients. More