Reviews for Arlington Location

Took my mom for her first visit to an ENT doctor, Dr. Daniyan. She was patient with Mom and answered her questions. Mom's ears were clear and we now have results in writing that Mom needs hearing aids. Thanks for taking care of Mom! More

Came in for troubled allergies and found out I needed surgery and they did an amazing job before, during, and after all of it was said and done. More

Efficient and friendly staff. More

Having tired of never-ending sinus problems, I sought relief at Cross Timbers ENT. The medical care I've received has been thoughtful and caring. Dr. Cho is a great communicator. Insurance eligibility and scheduling for the procedure was handled promptly and efficiently by Marsha Christensen. Marsha's communications have been clear, concise and friendly. I will update my post after my procedure. More

I really want to thank Marsha to follow up with me all the way to make my daughter's surgery possible, to informed me with the times, cost and all the hospital info. Thank you Marsha and Dr. Cho. More

I had an earache for over 6 weeks plus muffled hearing. My regular doctor provided antibiotics to help with the infection, but also suggested I see an ENT specialist. Dr.Opeoluwa Daniyan and Skye were just awesome! Friendly service. Dr.Opeoluwa Daniyan walked me through everything she was doing and the procedure that finally cleared the muffled hearing. I am truly thankful and recommend Dr. Opeoluwa Daniyan for ENT services. More

The staff was very friendly and helpful. The nurse practitioner I had seen was so thorough. She answered all my questions. More

Marsha (surgery coordinator), Dr. Cho and the rest of the staff at Cross Timbers ENT are excellent More

Professional, friendly, timely More

Dr. Shellenberger is really concerned about my well being..I really like how he cares for my well-being as well as his other patients.. More

Very friendly and welcoming staff; each person was gracious, kind, and attentive. Wait time was short. Dr. Schellenberger took the time to listen & provide information and support. Very positive experience! More

Great place More

Dr. Cho and staff are great! More

The people there are all very friendly and professional and listen to you about your needs and then explain things in a way you understand. I have seen Dr. Daniyan twice, I think she’s amazing. More

It was extraordinary. I can breathe so well now without the continual use of pills. More

Rosie and staff always take good care of me...listen to my concerns and address them More

The attention to patients is amazing! When you walk in the door the girls just Hello (your name). I've got you checked in. Then the Dr.s and nurses are real good at treating you like you are someone special! I have not met anyone at this practice that I had a problem with. I highly Recommend this practice for Ear, Nose and Throat and Allergies More

I am well taken care of Allergies and Sinus infections. Everyone at Cross Timbers are pleasant to talk too. More

I have been completely satisfied with the care received at Cross Timbers ENT. More

I had a very pleasant visit yesterday. The office is very clean and inviting. The staff is also very nice and accommodating. I would highly recommend this Cross Timbers ENT. More

Very polite and very helpful. Every visit has been great and communication of site has been incredible. More

Everyone at Cross Timbers is so nice! Love my doctor!! More

My experience with Cross Timbers, DR Wu and Scheduler Marsha has been excellent. More

Checked in, waiting time was short, Catherine is very pleasant and Dr Daniyan is efficient and thorough. I’m a new patient and very pleased. More

The Care was amazing..Professional and what really made me feel comfortable ..was that I felt like Dr Daniyan was really concerned about my health...she was informative and didn't rush me..she asked if I understood and or did I have any questions....I won't be changing my Dr ...I have found a Great one Dr Daniyan.....Thank you More

Got an appointment in the same day. Staff was attentive. Issue requires more testing. More

I am glad that we chose Cross Timbers Arlington as our son’s ENT provider. From check-in to check-out, everything was so smooth.Dr. Cho listened all my concerns, questions and explained everything very clearly. I am also very grateful to Marsha for all her efforts regarding the surgery scheduling. I am totally satisfied with Dr. Cho, Dr. Stewart (Audiologist) and all her staff and would absolutely recommend. More

Dr Wu and all of his staff are the best! I can’t recommend him enough to anyone he’s great! Marsha sent paperwork and explained it so well she stayed late to make sure I got it before she left for the day! This team goes over and beyond to help! More

Very friendly staff and nurses, they are very helpful and considerable to their patients needs. More

Super quick and thorough with everything to do with ENT! More

Marsha was great getting my daughters surgery set up. She was very friendly and informative. More

Indeed customer service at this place is awesome! Very nice staff! Marsha the surgery coordinator is on top of every detail and make everything going stress free. Dr. Wu is a very friendly calm doctor. I will recommend this clinic to all my loved ones.😊 More

I am BEYOND grateful to Dr. Cho and her entire team! I am an established patient so when my daughter's PCP advised she may need surgery with an ENT , I knew to bring her to Cross Timbers! Although I was nervous like any parent about my daughter having surgery, I just knew she was in great hands here. Dr. Cho was just so patient and answered all of our questions . Just made me a lot less nervous and confident . All went great and is healing well! Thank you all at Cross Timbers Arlington ! This team is amazing! More

New to Cross Timbers ENT. I was very pleased with Dr. Wu and his thoroughness in explaining my options. The office staff was pleasant and greeted me with a smile. Marsha, the Surgery Director Scheduling Coordinator was flexibile when setting dates for my surgery and follow up appointments. She followed up with texts and emails to make sure I had all my questions answered. More

Marsha has been absolutely amazing on communicating all the things for my daughter’s surgery. More

Friendly staff and ease of scheduling surgery. More

Marsha was amazing. She took great care of my needs and was very responsive to my questions and was quick to provide information. I have never been treated so well. She deserves a huge raise! More

Great doctor. Fine experience. More

Great experience! Very helpful for my ENT problems More

Very personable doctor. More

The entire staff is friendly, professional, knowledgeable and caring. The front office staff is extremely friendly and helpful. They are very caring and go above & beyond with the patients. They make me feel cared for beyond just a patient. Part of my care included doing allergy testing. Jennifer was knowledgeable, friendly and caring. She was patient and explained everything thoroughly. I highly recommend this practice. I believe you will be as impressed as I am. You are in good hands, Dixie More

We searched for a place where my son could see what was going on with his allergies and what to do next. From the beginning they have all been awesome. They keep it real and make you feel at home and comfortable. We were able to see what he was allergic to and he's on a program to help get his allergies under control. Could not be more happy. You won't be disappointed. More

Marsha was very helpful and I enjoyed talking to her about my sons surgery. More

The whole staff in the office are caring and amazing More

I felt comfortable and informed. I was a new patient today my question were answered to helped understand my condition and surgery ahead of me. A big Thank you! More

They have been the absolute best. Thanks Dr. Cho and Marsha More

My name is Maureen Bastian, I cannot praise Dr. Wu enough. I have suffered for years with sinus headaches, swelling, pain and no one has ever really given me an answer except I’m gonna keep testing see what you’re allergic to here take some pills. I was told I had a deviated septum and that was it. When I met Dr. Wu he was like why haven’t you taken care of this deviated septum, I told him I had no idea I was supposed to. I now can breathe, my sinuses Are not swelling. Usually on cloudy days with the barometric pressure I suffer. I have not had that experience since my surgery. Dr. Wu thank you so much for giving me the relief that I have suffered with for over 40+ years, I highly highly recommend him & his staff, Also the staff is absolutely wonderful at all his locations. His nurse is outstanding. Thank you everyone at Crossed Timbers ENT, Sincerely, Mrs Bastian More

We are very satisfied with the service of the receptionists and equally with the service of the doctor and nurses. Dr. Johnathan Wu is an excellent Dr.! We would recommend it to other people. Thank you! Juana and Candelario More

extremely knowledgeable and thorough care. More

Great place to go, everyone is so nice and helpful. Thank you for all you do. More

Love Dr. Leffingwell's ENT office. Marsha did a great job getting in touch with me and scheduling my surgery. Very approachable, thorough and professional while still being warm and friendly! More

Staff is very nice and helpful! More

Dr. Shellenburger is awesome! So friendly and informative. My procedure was flawless. More

This is a wonderful place to go and the doctor and girls are wonderful!!! More

My son got ear tubes placed by Dr. Shellenberger, and we had a great experience. The whole staff is professional and helpful. More

We are very satisfied with the service of the receptionists and also with the services of the doctor and nurses. Dr. Johnathan Wu is an excellent Dr.! we would recommend it to other people. Thank you! Juana and Candelario More

Dr. Wu is Great, this Arlington location is clean and office is very friendly! Love Cross Timbers More

Very helpful & professional staff More

Dr Cho is very efficient and friendly. Never a long wait and the front desk is always pleasant More

Great service More

Awesome staff. Extremely professional. More

Respectful and listened to my concerns More

I was greeted very warmly and was kept updated on my appointment time to enter the exam room. More

Love the energy!!! Everyone was very helpful! More

Very friendly. More

Dr Wu is the best. I've been seeing him since he was in Keller. We're so happy to have found him again. I have referred 2 patients to him. More

Great services. Jennifer was awesome. More

Awesome service! More

Amazing Service More

(Translated by Google) We are very satisfied with the service of the receptionists and also with the services of the doctor and nurses. Dr. Johnathan Wu is an excellent Dr.! we would recommend it to other people. Thank you! Juana and Candelario (Original) Estamos muy satisfechos con el servicio de las recepcionistas y igalmente con los servicio del doctor y enfermeras. Dr. Johnathan Wu es un Dr. exelente! nosotros lo recomendariamos a otras personas. Gracias! Juana y Candelario More

The staff is always so friendly, and made things go really smoothly when my son had to get tubes placed. More

Great service one of the best i have ever gone to . More

Awesome, fast and friendly staff! I would recommend this office highly! More

Great staff. In and out in less than an hour. Dr was great! Very informative. More

Awesome staff. Extremely professional. More

I love this Place!!! All 3 of my daughters have had to come here and they are always so helpful. I drive over 30 mins to get here! Great service! More

I’ve been coming here since I needed my tonsils removed in 2020. From start to finish Dr. Cho and her staff were top notch and listened 100% of the time. I now am being seen for allergies and had a skin test to see what bothers my allergies. Once they found that out I come in for immunotherapy regularly and will continue to do so for a few years to hopefully breath better in the long run! Everyone has always been pleasant each time I’ve had an encounter and timely in their responses! Plus I love the reminder system, helps a busy body like me stay accountable. More

The staff is friendly and my doctor is caring and concerned about her patients. More

I had a great experience at this office. Abigail and Breanna we super nice and Dr Shellenberger was very nice and thorough. More

Friendly staff. Very good visit with Dr. The ladies at the front desk, Breanna, Abigail and Kristina were all very helpful and friendly with checking in and out for appointment. More

This office is is awesome the staff is amazing!! My daughter has been seeing Dr. Schellenberger since December. Great bedside manner it's very easy to talk to him. His PA Jennifer is awesome too 😍 More

They are always making sure I'm comfortable. ☺️ More

Absolutely Wonderful very friendly staff and doctors very polite and professional I would highly recommend thank you cross Timbers More

(Translated by Google) We are very satisfied with the service of the receptionists and equally with the service of the doctor and nurses. Dr. Johnathan Wu is an excellent Dr. we would recommend it to other people. Thank you! Juana and Candelario (Original) Estamos muy satisfechos con el servicio de las recepcionistas y igalmente con los servicio del doctor y enfermeras. Dr. Johnathan Wu es un Dr. exelente! nosotros lo recomendariamos a otras personas. Gracias! Juana y Candelario More

Dr. Cho and Margo the audiologist are excellent. More

Allergy Testing Complete. Jenn was amazing!! Much easier then expected. In and out in 30 minutes. Jenn explained everything and gave suggestions to avoid allergy flair ups! More

Allergy Testing Complete. Jenn was amazing!! Much easier then expected. In and out in 30 minutes. Jenn explained everything and gave suggestions to avoid allergy flair ups! Thanks Jenn! More

Dr. Shellenberger was very patient in explaining procedures! I am a big baby when it comes to docs! His nurse was the sweetest ever! Great experience! More

I saw Dr. Shellenberger yesterday as a new patient. I am highly impressed with the friendly professional service from him & the entire staff. More

Everyone in that office was very courteous. The doctor explained everything to me where I understood it. Got seen right away More

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Great Communication. More

Great Communication. More

Everyone from the front desk to check out were so warm and nice. The medical tech made me feel at ease. Dr Shellenberger was nice and very professional. I was delighted that I chose this office. Very good experience. More

Dr. Cho is very good with my son. Excellent care and service by her and the staff. More

Marsha took care of scheduling my surgery, pre op, and post op appointments. I made mention that I work 6am to 3pm so, without me having to even ask, all my pre op and post op appointments were made to accommodate my work schedule. More

After almost 3 years of my son being on allergy medication I decided to search for a Specialist and found Cross Timbers ENT. Dr. Cho is the doctor to has help my son and was able to figure out immediately that my son has zero allergies and the thing that has been causing all those allergy type symptoms are his adenoids. We agreed go having surgery, Marsha has been assisting us with the surgery process, scheduling and finances which was done in more then a timely manner, its only been one month since we visit Dr. Cho and we are already on our way to surgery next week. Everyone in the office has made my son feel safe and comfortable. Great Doctors, Awesome staff and definitely recommend this facility!!!! More

Cross Timbers has been the best specialist office that I have been able to find for my mom in a long time. I took her to see Dr. Wu and Dr. Margo since she has been having problems hearing and from the time we came into the office our experience was excellent. The receptionist Mikenzy was very sweet and helpful. She warmly greeted us as soon as we came in and didn’t mind helping mom with paperwork. Dr. Wu and his nurse listened to our concerns and helped us figure out what we needed to do moving forward with hearing aids. Dr. Margo was very nice as well when we saw her for the actual hearing aids appointment. My mom can hear fairly well thanks to all of their help. I will recommend this place to all of our family, friends and neighbors. More

This is my second time to see Dr. Shellenberger to help manage my dry mouth due to Sjögren’s. He’s very knowledgeable and explains everything to me. His staff are very nice and helpful as well. I would definitely recommend Cross Timbers ENT to anyone looking for a new ENT. More

Dr Shellenburg is very caring & thorough as well as all his staff! Thanks for working me in your schedule with my ear problem & special thx to Leslie for Getting me scheduled when I explained I was having a ear issue of sudden hearing loss. More

The office staff and doctors are amazing at Cross Timber’s ENT! Dr. Cho is amazing! I definitely recommend them for all ENT needs! More

Great place and fabulous lady’s at front desk! More

Very nice facility with a friendly and professional staff. Appointments were available without a long wait. Allergy shot injections were painless. More

Highly Recommend! I’d struggled with chronic recurring sinus infections for a few months. Thankful a friend recommended Dr.Shellingburger. I had sinus surgery after a through examination and it’s been life changing. Don’t struggle with allergy infections, find out what the root of the problem is. Friendly staff and nurses! Always a pleasant visit!! More

Marsha C (Surgery Scheduling Coordinator) gave me the best customer( patient) service I've ever had. She is great at what she does. Thank you for all your help. More

Dr. Leffingwell is a 5 star physician of the highest order More

Dr. Leffingwell and his staff are Professionals. They quickly worked me in, diagnosed the problem, and explained everything. I started all prescriptions within 2hrs of the appointment which fixed me up in a week. Thank you! More

Haven't had my surgery yet, but the office, and especially Marsha were very nice and helpful. More

Great staff and Dr are thorough with tests and explanation of treatments. More

If for nothing else, great friendly staff!!!!! Thank you so much for your kind words and recommendation. We are happy to hear we were able to get you taken care of. Thank you for choosing our practice. More

Dr Shellenburger and his nurse and the front personnel are always kind and professional. More

Everyone working there was very helpful, pleasant and professional. Dr Shellenberger was very thorough and took his time and never made me feel rushed. It was my first visit and I was very pleased. I would highly recommend Dr. Shellenberger and his staff. More

I have been a patient of Dr. Schellenberger for several years. He is a great physician. He is very caring, thorough and he explains everything where you can understand. He listens to your concerns and/or questions. Jennifer, the PA is truly amazing and caring person. At Cross Timbers ENT You are treated like they want to be treated. Mariah, and his entire staff, from check-in to check-out is very professional , friendly, and caring! They always try to work you in if you are having any health issues! Dr Schellenberger, and the Cross Timbers ENT goes above and beyond to handle your health care needs! More

If for nothing else, great friendly staff!!!!! More

Dr was very professional and the staff was very nice!! More

I have been a patient of Dr. Schellenberger for three years. I have to say he is a very professional and best ENT physician who I can trust. More

Professional, thorough and super nice staff More

Clear explanations, efficient service. More

Cross Timbers and Marsha are very helpful. She worked hard to move things around to get me in by the end of the year and is very good a communicating everything. More

My overall review is an average because my review for Dr. Cho would be 5 stars however, my review for the allergist(s) is 1 star. Dr. Cho helped me enormously with my chronic sinus infection. She was knowledgeable, professional, and answered my many questions. She performed my balloon sinuplasty which had a more painful recovery then anticipated but, I no longer have facial pain so it was worth it! The experience with the 3 different allergists in the timespan of a year, was awful. Long story short, I didn't receive enough of the drops to last the amount of time they were supposed to yet I was expected to pay full price. I also personally don't feel as though the drops did anything to help my allergies. More

Cross Timbers and Marsha are very helpful. She worked hard to move things around to get me in by the end of the year and is very good a communicating everything. More

My overall review is an average because my review for Dr. Cho would be 5 stars however, my review for the allergist(s) is 1 star. Dr. Cho helped me enormously with my chronic sinus infection. She was knowledgeable, professional, and answered my many questions. She performed my balloon sinuplasty which had a more painful recovery then anticipated but, I no longer have facial pain so it was worth it! The experience with the 3 different allergists in the timespan of a year, was awful. Long story short, I didn't receive enough of the drops to last the amount of time they were supposed to yet I was expected to pay full price. I also personally don't feel as though the drops did anything to help my allergies. More

I highly recommend Cross Timbers ENT office. Very friendly and professional staff. They genuinely care about your well being. More

Dr Luke Shellenberger is very thorough and professional. I would definitely recommend Cross Timbers. More

Dr Luke Shellenberger is very thorough and professional. I would definitely recommend Cross Timbers. This was my first visit. So glad they will be helping me on my road to better health. More

Great Staff, Dr. Shellenberger is a Great Doctor. I highly Recommend Cross Timbers. More

Great Staff, Dr. Shellenberger is a Great Doctor. I highly Recommend Cross Timbers. Thank you! More

From the front desk staff, Physicians Assistant, Dr. Leffingwell to Marsha in scheduling our experience was exceptional for a pediatric patient. Quick appointment and scheduling of surgery. Surgery was a seamless experience with a great team. Highly recommend. More

Very professional and effective More

Staff is friendly, organized and Dr. Shellenberger was great! highly reccomend Criss Timbers. More

Jen is always so warm & welcoming!! 10/10 experience with my allergy shots every week. All staff at cross timber Mansfield is great! Dr. Leffingwell listened to my issues I’ve been having with my sinuses and now I am able to breathe better than ever before. I highly recommend this place!! More

I love coming to Cross Timber. Everyone is very friendly and professional. Dr. Wu is knowledgeable and very helpful when it’s come to our appointment. I would definitely recommend this facility to anyone. More

I highly recommend Cross Timbers ENT office. Very friendly and professional staff. They genuinely care about your well being. More

Dr Shellenburger seemed very nice More

Dr Shellenburger seemed very nice Thank you! We think he is! More

Loved the office staff very friendly and Mariah and dr were awesome More

Loved the office staff very friendly and Mariah and dr were awesome Thank you for your feedback we think they are amazing too! More

They were able to work my mother in on short notice and now she wants to switch to this office!! Professional staff! Personable and attentive. MacKenzi and Sonia were AWESOME! Thanks Crosstimbers! More

Dr. Chao and her front desk assistants were so nice and kind. They gave me great service as well.👍 More

I’ve recommended Cross Timbers ENT to my closest friends after receiving hands down the best care, surgery and follow up from both Dr. Leffingwell and their PA Jason! Also shout out to Leslie for the amazing help addressing my allergies too! This group is truly second to none and the best in DFW! More

Highly recommended ENT office. I recently had sinus surgery by Dr. Wu and can breathe so much better. Currently I’m doing weekly allergy shots with Jen Taylor and the process has been easy and painless. More

I have been coming to Cross Timbers for 2 years now and have not had a negative experience. Everyone is kind and the staff is informative at each appointment. I definitely recommend. They make it easy to schedule and reschedule appointments and send out reminders and calls so you never forget about your appointment. More

Dr. Cho took her time and listened to all my concerns. Everyone is so nice and courteous. Leslie was wonderful and patient with teaching me about getting allergy shots which I’m excited about the possibilities of having less allergy attacks. More

I am so grateful for Dr. Leffingwell and Erick for giving my daughter her hearing back. This mama is so happy. we received excellent care and a thorough explanations. Thank from the bottom of my heart. More

So far everything is going well. More

Dr. Cho is the only ear Doctor who has been able to fix not only my ear, but my hearing issues as well. If you have a difficult case, I very strongly recommend Dr. Cho. More

Dr. Cho is the only ear Doctor who has been able to fix not only my ear, but my hearing issues as well. If you have a difficult case, I very strongly recommend Dr. Cho. More

Dr Cho has been the only ENT who has been able to fix not only my ear, but my hearing problems. If you have a difficult case, I strongly recommend Dr. Cho!!!!! More

I love Dr. Wu he is a great doctor. This place is awesome. More

I love Dr. Wu he is a great doctor. This place is awesome. Thank you! We appreciate your feedback. More

I have had multiple appointments and will be having surgery with this practice. I have seen both Dr. Wu and Dr. Cho and they have both been very helpful, kind, and explanatory about what they find. Everyone acts with professionalism but is still very warm and welcoming. I would recommend the practice. More

Been going here for years. Trust everyone there More

Been going here for years. Trust everyone there Thank you! We appreciate your feedback. More

This office has really helped me with my sinuses from this past year. My sinuses started as acute, but took a bad turn to chronic and I suffered for almost a year dealing with extremely bad sinus headaches and pressure to my head. I visited another popular ENT office in Dallas, but they were not as empathetic as Cross Timbers ENT and it seemed as if they wanted to rush a traditional surgery on me because I have a slight deviated septum. After consultation with Dr. Allis Cho, she was very empathetic and provided options that would help my sinuses. She performed "Balloon Sinusplasty" and it has improved my sinuses tremendously. I am sleeping better now and I don't have the terrible headaches that I use to have. I am almost fully recovered from the surgery and the improvement of my sinuses are already showing. I am SO grateful for the staff and Dr. Cho at Cross Timbers ENT and plan to make her my primary ENT doctor from now on. :) More

Very professional and quick to find my problem More

Very professional and quick to find my problem Thank you! We appreciate your feedback. More

This office has really helped me with my sinuses from this past year. My sinuses started as acute, but took a bad turn to chronic and I suffered for almost a year dealing with extremely bad sinus headaches and pressure to my head. I visited another popular ENT office in Dallas, but they were not as empathetic as Cross Timbers ENT and it seemed as if they wanted to rush a traditional surgery on me because I have a slight deviated septum. After consultation with Dr. Allis Cho, she was very empathetic and provided options that would help my sinuses. She performed "Balloon Sinusplasty" and it has improved my sinuses tremendously. I am sleeping better now and I don't have the terrible headaches that I use to have. I am almost fully recovered from the surgery and the improvement of my sinuses are already showing. I am SO grateful for the staff and Dr. Cho at Cross Timbers ENT and plan to make her my primary ENT doctor from now on. :) More

Easy to work with and helpful. More

Easy to work with and helpful. Thank you for your kind words and rating. It was a pleasure assisting you! More

Great practice and employee’s Thank you! More

Great practice and employee’s More

Cross Timbers has provided me great service since late 2020, when my tinnitus started to develop. I am currently on allergies shots. Awesome experience. More

I highly recommend Dr. Shellenberger and the assistant Candice. The office was fantastic from the moment I walked in. I got my paperwork done and was already called back 10 minutes before my appointment. They were thorough and made sure I understood everything. More

I highly recommend Dr. Shellenberger and his assistant Candice. I had a quick and great experience. More

Great care with a personal touch More

solid, professional explanation of test results and future actions, risks, etc. More

Great care with a personal touch Thank you! More

solid, professional explanation of test results and future actions, risks, etc. Thank you! More

The doctor Luke and his MA are super understanding! Doctor will explain even after his MA explained it in case if we have any questions. My 8 year old really loved Cross Timber’s. We really recommend Dr. Luke ❤️ More

The doctor Luke and his MA are super understanding! Doctor will explain even after his MA explained it in case if we have any questions. My 8 year old really loved Cross Timber’s. We really recommend Dr. Luke More

The doctor Luke and his MA are super understanding! Doctor will explain even after his MA explained it in case if we have any questions. My 8 year old really loved Cross Timber’s. We really recommend Dr. Luke ❤️ More

The staff is very friendly. I was taken back to be seen fairly quickly and my visit was short and sweet. I was in an out within an hour maybe a little less. I was kept very informed and they are quick to reply to phone calls. More

Office Staff and Audiologist were friendly and welcoming. I saw Dr. Shellenberger, referred by PCP, today for the first time. Although he provided some helpful information, he was rushed during my visit and abruptly ended it while I was voicing my concerns. Bad first impression. Would not recommend. More

Friendly staff, Marsha was wonderful getting me to the proper depts. for assistance. Greatly appreciate her immense help. She made the scheduling of my surgery a very pleasant and hassle free one. Victoria Prado More

I first met Dr. Shellenberger in 2006, he was a great doctor—had two surgeries for thyroid cancer. Saw him today—remains a great caring doctor, resolved my issues. He is an all around outstanding doctor! Think he has a fountain of youth hid in his office—he has not aged since 2006!! I highly recommend him, as a retired RN—I know a competent caring doctor!! More

I first met Dr. Shellenberger in 2006, he was a great doctor—had two surgeries for thyroid cancer. Saw him today—remains a great caring doctor, resolved my issues. He is an all around outstanding doctor! Think he has a fountain of youth hid in his office—he has not aged since 2006!! I highly recommend him, as a retired RN—I know a competent caring doctor!! More

Friendly staff, Marsha was wonderful getting me to the proper depts. for assistance. Greatly appreciate her immense help. She made the scheduling of my surgery a very pleasant and hassle free one. Victoria Prado More

Was very personable and put me right at ease. Discussed all of my options and let me make the decisions. More

Very kind and explained very well the test. More

Very kind and explained very well the test. Thank you so much for your kind words and five-star rating. We are happy to hear we were able to get you taken care of. More

Dr Shellenberger is a very nice Dr and he did a great job,and I would highly recommend him More

Had my tonsils removed and Dr Cho was amazing and the office was always there to answer questions and help when I needed answers. Marsha was quick and efficient and very helpful. Thank you for your help during this long and painful recovery. More

I have nothing but good words to say about Cross Timbers. We started the process for my son last year before COVID. Then COVID hit and everything was put on hold. Here we are in 2021 and they picked back up and have skipped a beat. Marsha has been the best at scheduling and answering any questions. Looking forward to my sons future hopefully with less sick days. More

One of my best office visits with a doctor despite having to wait a long time which is unavoidable sometimes at a doctors office. Thorough, can tell she is actively thinking about the patient and diagnosing as opposed to other doctors that just make up their mind about what they’re willing to do before going into the room. More

I had a sleep apnea surgery and everything went smooth and I feel 100% better. Dr. Shellenberger is amazing More

I enjoyed my visit at Cross Timbers and my doctor Eric and the ENT. They were very patient, not in a hurry, wanting to understand my hearing problem and explained everything throughly to me. I have a lot of confidence in them and so excited to get my hearing aids, they assured me that I will be amazed at how well I will be able to hear! More

Always a nice experience. Staff is professional, educated and polite! Will continue to be seen as a patient at Cross Timbers for years to come! Mariah Wilson is my Favorite 😷! More

I have great experience doctor was very Humble . Experienced listens patiently And excellent behavior. More

Dr. Wu and the entire team have been so great. I cannot thank them enough for helping me with my health problems. I am so glad that I found them. All the nursing staff is so nice and always make you feel comfortable. I highly recommend them. More

First time there and it was a good experience More

First time there and it was a good experience Thank you for posting this! We greatly appreciate your recommendation. More

Very well organized. Frindly staff More

Very well organized. Frindly staff Thank you for posting this! We greatly appreciate your recommendation. More

Very well organized. Frindly staff More

very accommodating More

Dr. Cho is great. I would gladly see her again. Scheduling is good. The problem is with their billing department. The head of billing, Maria won’t return phone calls! I had to have someone else call me back as they charged me twice in a month on a plan I had set up after paying a big portion toward my surgery. Now after they have collected my money every month & Ive called 3-4 times, I just got a big bill in the mail saying they hadn’t received anything & my account would be sent to a collection agency. They need to get their act together on this one! More

I have great experience doctor was very Humble . Experienced listens patiently And excellent behavior. More

Answers all my questions and all are very friendly! More

Very courteous and attentive staff. Dr. Cho was very competent, careful, helpful and caring. I am so glad we found her!! More

Very courteous and attentive staff. Dr. Cho was very competent, careful, helpful and caring. I am so glad we found her!! More

If for nothing else, great friendly staff!!!!! Thank you so much for your kind words and recommendation. We are happy to hear we were able to get you taken care of. Thank you for choosing our practice. More

If for nothing else, great friendly staff!!!!! More

I’m so glad I started to come to cross Timber’s for my allergy injections met Jennifer and she is the best, she doesn’t make me feel uncomfortable always making sure my injections were okay. The staff is amazing. Thank you guys More

Very friendly and caring staff! More

Everyone here is super kind and professional! There are great social distancing rules in place here so no worries about that. After just one appointment I can say Dr. Wu is very knowledgeable and genuinely cares about his patients. More

Marsha Christensen was a BLESSING to my husband due to his work schedule. She did an awesome job to find him a date to hv his surgery ASAP 🙏🏼 Recommend this facility very highly 💙 staff is awesome More

Thank you for your courteous pleasant and quick service and showing me with certainty that I’m fine. More

Everyone is very professional courteous. Very knowledgeable. I would recommend them to anyone. More

Very pleasant office staff. Offered any assistance needed during the office visit. Great assistance in scheduling and planning all aspects of my treatment. More

everyone was very outgoing & friendly. they also were very helpful Thank you so much for your kind words and five-star rating. We are happy to hear we were able to get you taken care of. Thank you for choosing our practice. More

everyone was very outgoing & friendly. they also were very helpful More

Jennifer Taylor is a consummate professional and I appreciate her expertise and help with my allergies! More

Dr. Wu is amazing and very caring. He showed compassion and concern for my condition. I did my research on goggle searching for a doctor before I scheduled my appointment and he was by far the best doctor that stood out to me. Thank you so much for your care!!! More

Always pleasant More

BEST ENT DOCTORS IN THE DFW ! More

Excellent bedside manors. Very nice and friendly personality. More

Went in because my 16 year old was experiencing some discomfort in one ear. Office is very clean and well maintained. Staff was awesome, everyone was very professional and nice. Dr Cho was no different, professional and very knowledgeable. She took care of some ear wax blockage (because he had a lot of it pushed too far back in the one ear after attempting to get it out himself) and he felt so much better after it was done. Would definitely go back again if needed. More

The staff is caring and friendly. Helped me finally get rid of my recurring, frequent sinus infections!!! More

Efficient, friendly, informative Thank you so much for your kind words and recommendation. We are happy to hear we were able to get you taken care of. Thank you for choosing our practice for your ENT needs. More

The staff is caring and friendly. Helped me finally get rid of my recurring, frequent sinus infections!!! More

Efficient, friendly, informative More

I had a tumor removed from my cheek right in front of my ear by Dr Shellenberger a week ago and he did a fabulous job! I had been very reluctant to have this surgery after the first Dr I saw eluded there could be significant nerve damage from the procedure. Dr Shellenberger was highly recommended for a second opinion and he assured me there was less than 1% chance of any nerve damage. He was able to excise 100% of it and I am so relieved to have that lump in my cheek gone! He and his staff are top notch and I highly recommend them!! More

From the minute I walked in to the minute I left everyone was kind and personable! They really helped by explaining everything in a sense that I could understand. They made me feel like they actually cared about my situation. If I could give more than 5 stars for Dr Wu, Stephany, and Deb I would!! You 3 definitely care about your patients and it shows! More

Very good doctors, I had a good experience, the ladies were very kind. More

Every one there had positive, outstanding attitudes. Marsha C, is AWESOME, you better keep that one. Very, very helpful, and has a GREAT phone conversation. She’s a keeper... More

Every one there had positive, outstanding attitudes. Marsha C, is AWESOME, you better keep that one. Very, very helpful, and has a GREAT phone conversation. She’s a keeper... More

Wonderful staff at Cross Timber’s ENT. I’ve had my hearing tested there and they were very thorough in helping me choose a hearing aid that fits my needs. I’ve also had immunotherapy to address my allergies. Jennifer has been very attentive to listening to my experiences with shots and symptoms, she always is flexible in working with me on scheduling my appointments and gets right back with me if I have questions or concerns. The front desk staff at both the Arlington and Mansfield offices are prompt, personable and professional. More

They have been so kind and explain everything about what is going on or going to happen, Marsha is fantastic and I love the doctor!!! More

Everyone was kind, patient with my many questions about using the electronic tablet, and professional, from the front desk crew to the nurses and all of the doctors and nurses. I highly recommend this proficient medical office! More

Wonderful staff at Cross Timber’s ENT. I’ve had my hearing tested there and they were very thorough in helping me choose a hearing aid that fits my needs. I’ve also had immunotherapy to address my allergies. Jennifer has been very attentive to listening to my experiences with shots and symptoms, she always is flexible in working with me on scheduling my appointments and gets right back with me if I have questions or concerns. The front desk staff at both the Arlington and Mansfield offices are prompt, personable and professional. More

The whole staff is friendly and Dr. Shellenberg was very professional. I like his bedside manor. More

Very professional and got me in quickly More

What a wonderful Dr Wu and nurse Stephanie is I just enjoy them More

I’ve always have a great experience when I visit Dr.Shellenberger and his nurse is so friendly.. More

Very professional and got me in quickly Thank you so much for your kind words and recommendation. We are happy to hear we were able to get you taken care of. Thank you for choosing our practice for your ENT needs. More

What a wonderful Dr Wu and nurse Stephanie is I just enjoy them Thank you so much for your kind words and five-star rating. More

(Translated by Google) Very good doctors, I had a good experience, very kind ladies (Original) Muy buenos doctores tube una buena experiencia, muy amables las señoritas More

quality work friendly staff get everything done in a timely matter and especially marsha she's been great to the whole situation More

The doctors & staff have consistently cared for both my children with the best care, listening to my concerns, evaluating the best solutions, and making sure that treatments are safe and effective. More

Dr. Wu and the entire team have been so great. I cannot thank them enough for helping me with my health problems. I am so glad that I found them. All the nursing staff is so nice and always make you feel comfortable. I highly recommend them. More

Office is very friendly and showed concerned with with my situation and acted on it. They have been able to accommodate me and provide me with answers pretty quickly. More

Excellent physicians/surgeons & warm staff who actually care about the patients!! More

I have been going to Cross Timbers for a few months. I initially made an appointment because I was getting ear infections constantly. Dr. Shellenberger is incredibly thorough, he listened to every single thing I said and did everything in his power to help. Ultimately he decided I need to have surgery to fix my deviated septum. I have been so anxious about having to have surgery but his entire team is amazing. I am scheduled for October 1st. His surgery scheduled Deb has been so kind. She got me scheduled on the day that works the absolute best for me. I highly recommend this office. The entire office staff is so nice, and Dr. Shellenberger is so detailed at every visit. Even follow ups. I can’t say enough good things about the entire office. From the moment you walk into the door until the moment you leave, every single person is kind and helpful. Highly recommend!! More

The staff was very friendly and the doctor was very nice he took his time with me More

A safe place with professional services and friendly staff. Dr. Shellenberger was concerned to find the problem. I would recommend Cross Timbers and Dr. Shellenberger to anyone needing an ENT doctor. More

The staff was very friendly and the doctor was very nice he took his time with me Thank you so much for your kind words and recommendation. We are happy to hear we were able to get you taken care of. Thank you for choosing our practice for your ENT needs. More

The staff was very friendly and the doctor was very nice he took his time with me More

I would recommend this place. All staff was very respectful and the doc answered all my questions and was not trying to rush me out the door. More

I have been a patient for many years! I have always be treated with respect here. Enjoy the Doctor and staff every visit . They are kind and definitely know their job. I will always remain a patient and thank you for your continued care . More

One of my best office visits with a doctor despite having to wait a long time which is unavoidable sometimes at a doctors office. Thorough, can tell she is actively thinking about the patient and diagnosing as opposed to other doctors that just make up their mind about what they’re willing to do before going into the room. More

The procedure was as painless as allergy testing can be. The nurse who conducted the test was friendly and knowledgeable. More

Never a long wait, always get professional attention to concerns More

Always thorough, kind and upbeat. I’m confident in Dr. Shellenburger’s judgement and appreciate his staff’s professionalism. More

Always a nice experience. Staff is professional, educated and polite! Will continue to be seen as a patient at Cross Timbers for years to come! Mariah Wilson is my Favorite 😷! More

Very responsive team from the receptionist, MA, MD and Office Manager. They made sure all of my questions were answered and followed up promptly on scheduling surgery and follow up appointments. This is a very efficient and professional medical team. I really felt they wanted to earn my business and my trust. I can't say that I've ever had such a great experience at any doctor's office. More

We had a great first experience with Dr. Shellenberger and his entire staff! Plenty of information was given and time for our questions to be answered. More

Very knowledgeable and treated so kind. Staff was awesome! Dr was great!! More

Very pleased with the staff at Cross Timbers. Dr. Shellenberger is excellent and easy to talk with explaining the procedures. Now working with Jennifer Taylor who is taking me through immunotherapy. She is very pleasant and takes the time to make sure I understand how to do the therapy correctly. Everyone there is friendly. Hard to find a doc office that gets you in at your appt time but CT does. Highly recommend Cross Timbers. More

Very good doctors, I had a good experience, the ladies are very kind More

I enjoyed my visit at Cross Timbers and my doctor Eric and the ENT. They were very patient, not in a hurry, wanting to understand my hearing problem and explained everything throughly to me. I have a lot of confidence in them and so excited to get my hearing aids, they assured me that I will be amazed at how well I will be able to hear! More

Very pleased with the staff at Cross Timbers. Dr. Shellenberger is excellent and easy to talk with explaining the procedures. Now working with Jennifer Taylor who is taking me through immunotherapy. She is very pleasant and takes the time to make sure I understand how to do the therapy correctly. Everyone there is friendly. Hard to find a doc office that gets you in at your appt time but CT does. Highly recommend Cross Timbers. More

Dr. Shellenberger has great doctor to patient manner. The staff also very courteous and pleasant, and great locale in the metroplex. Thank you for taking care of me Cross Timbers. More

I enjoyed my visit at Cross Timbers and my doctor Eric and the ENT. They were very patient, not in a hurry, wanting to understand my hearing problem and explained everything throughly to me. I have a lot of confidence in them and so excited to get my hearing aids, they assured me that I will be amazed at how well I will be able to hear! More

I had a sleep apnea surgery and everything went smooth and I feel 100% better. Dr. Shellenberger is amazing More

Went in because my 16 year old was experiencing some discomfort in one ear. Office is very clean and well maintained. Staff was awesome, everyone was very professional and nice. Dr Cho was no different, professional and very knowledgeable. She took care of some ear wax blockage (because he had a lot of it pushed too far back in the one ear after attempting to get it out himself) and he felt so much better after it was done. Would definitely go back again if needed. More

I enjoyed my visit at Cross Timbers and my doctor Eric and the ENT. They were very patient, not in a hurry, wanting to understand my hearing problem and explained everything throughly to me. I have a lot of confidence in them and so excited to get my hearing aids, they assured me that I will be amazed at how well I will be able to hear! More

Dr. Cho is very thorough, pleasant to deal with and patiently answered all my question. More

Dr. Cho and her staff was excellent, they went over and beyond to see me through my surgery and my post op, very caring and informative, I only wish she could be my primary doctor she’s a five star in my book More

The staff are very friendly and knowledgeable. The a doctors don’t make surgical recommendations unless it’s necessary. I love this place! More

From the reception through the surgery Dr Wu and his team of nurses, etc. were all fantastic. Courteous, smiling and competent. Dr Wu fixed the cartilage in my nose after I broke it. My nose looks like I never broke it and feels just as good. I would return if needed and certainly recommend Dr Wu if you need an excellent ear, nose and throat Dr.. Sue Baker More

From the reception through the surgery Dr Wu and his team of nurses, etc. were all fantastic. Courteous, smiling and competent. Dr Wu fixed the cartilage in my nose after I broke it. My nose looks like I never broke it and feels just as good. I would return if needed and certainly recommend Dr Wu if you need an excellent ear, nose and throat Dr.. Sue Baker More

Great team work from the front desk to the Doctors. The level of attentiveness, caring, professionalism, and skill is top notch by all. I highly recommend Dr Shellenberger & team. More

Flexible in making and changing schedules in last minute friendly staff More

Flexible in making and changing schedules in last minute friendly staff Thank you so much for your kind words and recommendation. We are happy to hear we were able to get you taken care of. Thank you for choosing our practice for your ENT needs. More

I had a great experience at this office. Doctors and staff were friendly and helpful. More

The staff are very friendly and knowledgeable. The a doctors don’t make surgical recommendations unless it’s necessary. I love this place! More

Always get me in when needed. Dr. Shellenberger is an excellent doctor and always listens to what I have to say and makes the right diagnosis. Would definitely recommend him. More

(Translated by Google) Very good doctors, I had a good experience, the ladies are very kind (Original) Muy buenos doctores tube una buena experiencia, muy amables las señoritas More

Very good doctors, I had a good experience, very kind ladies More

Dr Wu is the first Dr to call me personally before a procedure and that really helps ease the nerves . And my son had adenoidectomy and tonsillectomy today in Mansfield Dr Wu's bed side manner 2nd to none. And he came out after the procedure and talked to us again it helped ease my nerves. This guy genuinely cares,Dr Wu will be our ENT for aslong as he works in DFW.Highly recommend to anyone and everyone needing a ENT . Thank you Dr Wu and cross timbers. More

I've had nothing but a great experience thus far. Not only did they discuss & care for my ongoing chronic sinus infections by ordering a sinuplasty, but they did in in-office MRI of my sinuses, which was a huge plus. Also checked out my swallowing issue which turns out to my surprise that I have GERD. My thyroid goiders were examined too. They ordered a sleep study at a Very professional place ( easy process too) which allowed me to do an at-home sleep study. Nothing but goodness to say about Dr James Leffingwell & his entire staff. Very thorough, prompt processes for all above mentioned! Happy customer😁😁👍👍 More

I’ve had nothing but positive experiences here. Dr.Cho performed a thyroid surgery on me years ago and to this day when I visit her she reminds me to get it examined every so often. Most recently, I scheduled a tonsillectomy surgery for my daughter with another pediatric provider and the staff’s lack of communication became too much for me to bear. I came back to Cross Timbers which I learned I should’ve stuck with from the start. An on going two week process with the other location was mostly completed in a quick phone call returned by Marsha the scheduler on the same day! She’s been very informative, helpful, and overall sincere. Thank you for caring for patients and alleviating the stress I once had about this upcoming procedure. I can’t say enough kind words. This place is great, check it out for yourself. More

Wow, its was a nice experience, friendly knowledgeable staff, and Dr. Leffingwell found a solution that will work for me. More

Staff and Dr. Leffingwell have a great sense of humo and courteous. I was very comfortable there. More